Transport Contract Manager | Retail/3PL | Suffolk | £55k
I am exclusively looking for a Transport Contract Manager to help drive efficiency and service excellence across its transport and distribution network.
Role Summary
The Transport Contract Manager will be responsible for managing third-party carrier relationships, ensuring SLA compliance, monitoring transport KPIs, and identifying opportunities for cost savings and service improvements. This role bridges operations and commercial performance, supporting both day-to-day delivery execution and longer-term strategic projects.
The role will involve travel to various locations across the UK.
Key Responsibilities
Account & Carrier Management
* Serve as the main point of contact for third-party logistics providers.
* Ensure contractual obligations and service levels are consistently met.
* Support contract negotiations, onboarding, and performance reviews.
Support in working with the MHE provider
KPI & Service Monitoring
1. Track and report on delivery performance metrics (OTIF, damage rate...