WHSmith are proud to announce an exciting new partnership with a popular food-to-go bakery, bringing even greater choice, convenience, and service to our customers.We’renow looking for aTeam Leaderto lead and inspire your team to provide exceptional customer service, meet business objectives and create a working environment that helps our colleagues to develop and achieve.We want you, our customers and our colleagues to be proud to share their journey with us.
Our teams work hard to support customers and colleagues alike, offering our fantastic products to everyone on life’s many journeys. No two days are ever the same, but a typical day might include a combination of the following:
What is being a Team Leader all about:
* Guiding and engaging your team to ensure our customers receive high-quality, fresh, and tasty products.
* Creating a culture of learning, support and recognition - spotting opportunities for development of personal skills, product knowledge and self-awareness.
* Creating a sense of pride within the store to ensure we are operating safely and legally.
* Preparing our much-loved products, including making sandwiches and managing the ovens.
* Ensuring our displays are fullystocked at all times, with plenty of choice available for our customers.
* Your priorities will include food safety, hygiene, shop standards and team training.
Whatour Shop Leadership Teamwouldlovetosee:
* Current/recent retail (or similar) leadership experience (preferably in a fast-paced environment) with working knowledge of KPI’s such as ATV.
* Experience of proactively leading from the front, getting stuck in, and helping your team on the shop floor.
* Flexibility of approach that will allow you to support other stores in the area when needed.
* Ability to build strong relationships and communicate clearly and effectively.
* Experience of supporting employee training and development, and motivating teams to deliver their best.
How we reward teams:
We know you’ll work hard to make the shop a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Aboutus:
WHSmith has a remarkable heritage, and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S, Costa Coffee and other food-to-go businesses, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
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