Job Description: Scheduler
Location: Bromsgrove
Salary: £25,000 - £30,000 (DOE)
Permanent, Full Time
Role Overview
As the Scheduler, you will play a key role in ensuring the smooth and efficient running of the engineering function. You’ll be responsible for coordinating engineer schedules, tracking job and project progress, managing support documentation, and maintaining regular communication with customers.
Key Responsibilities
Manage and coordinate engineering schedules based on urgency, SLAs, and resource availability
Ensure timely updates and communication with customers
Maintain accurate documentation and job records
Coordinate engineer training and certification to ensure compliance
Support Engineering Managers with internal training needs and bookings
Liaise with engineering, operations, and order processing teams to streamline workflows
Monitor project and order progress to support planning and resource allocation
Identify and escalate service-impacting issues
Contribute to continuous improvement of processes and service delivery
Key Requirements
Experience in a coordination or administrative role, ideally within a technical or engineering setting
Excellent organisational skills and the ability to multitask in a busy environment
Confident communicator with internal teams and B2B customers
Detail-oriented with strong documentation and record-keeping abilities
Customer-focused, professional, and motivated with a collaborative approach
If you feel you have the experience and passion for this role please click ‘APPLY’ with your up to date CV or email your CV to (url removed)