We are looking for someone who is attentive, reliable, full of energy, approachable, punctual with extensive knowledge of fashion and trends of the season and confident in engaging and styling customers. The Sales Assistant will welcome and assist customers throughout the entire sales process, describing the product, always focusing on delivering the highest customer experience. You will support the store management in building a store environment that nurtures creativity and employees development. Own your future, Jimmy will invest in you!
Boring? Expensive? Dull? Jimmy Fairly was born, not with a want but a need to revolutionise the optical industry. Founded in 2010 by Antonin Chartier, a 23‑year old psychology student with a passion for entrepreneurship, the concept was simple: quality glasses, fair prices and a positive social impact. A decade later, with over 100 stores across Europe and the UK, Jimmy Fairly continues to bring great style and a smile to the optical world. Great style by dropping on‑trend designs every 6 weeks, with a short‑circuit manufacturing process that does not compromise on quality or our planet. A smile with a customer‑centric approach, from the moment a customer enters a Jimmy store to having their eyes tested by our expert optometrists and seeking help from our exceptional after‑care team. Better everyday! Since day 1, we have partnered with Restoring Vision, the international charity committed to ending the global vision crisis. Find out more at www.jimmyfairly.co.uk and on Instagram @jimmyfairly.
Role Overview
Every day is different at Jimmy Fairly, however your key missions will include:
Responsibilities
* Provide an amazing in‑store customer experience using the Optometrist's recommendations to build perfect product solutions for the customer.
* High commercial efficiency to reach monthly targets and your personal KPIs.
* Build customer loyalty and understand customer relationship management.
* Be knowledgeable of the collection and the brand iconic pieces.
* Operate the till system, take and process payments.
* Manage inventory.
* Follow company policy and procedure.
* Ensure the shop floor and stock room standards are maintained in a clean, tidy condition.
* Process deliveries (new collection, replenishment…) and transfers.
* Support the Store Management in the VM guidelines implementation.
* Deliver technical tasks in the store by ensuring the safe supply of eyewear, such as ordering, verification, glasses collections and glasses adjustments.
* Work with the latest generation equipment: sales assistance and measurement on the Smart Mirror 4 application, simple and digital customer journey on iPad.
Qualifications & Skills
* High motivation & enthusiasm toward our brand.
* Be eager to learn, develop yourself and others.
* A passion for delivering a personalised client experience.
* Be a quick learner and good listener.
* Problem‑solver! Adapt to new situations, be proactive.
* A positive mindset and smiley attitude.
* Strong verbal & written communication skills.
* Good understanding of business KPIs.
Benefits
* Very competitive bonus scheme.
* Welcome pair of Jimmys on your first week.
* Great employee discount.
* Pension contribution.
* Private healthcare.
* Part travel expenses paid.
Jimmy Fairly is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognized and rewarded. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Salary: £25,400.00 per year + monthly bonus.
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