Overview
Are you passionate about helping people and delivering great customer service? At Strata Solicitors, part of Gallagher, we’re looking for someone to join our team as a Recovery Claims Handler. You’ll manage claims efficiently, provide excellent service to our clients, and work in a supportive environment. After your probation period, you’ll have the flexibility to work from home two days a week. We’ll also support your career growth by contributing to your Chartered Institute of Insurance (CII) or professional legal qualification. How you'll make an impact In this role, you’ll take charge of your own caseload of uninsured loss recovery claims. Using our case management system, you’ll work to resolve claims quickly and fairly. You’ll communicate with third parties and insurers to determine liability for road traffic accidents and secure the best outcomes for our clients. You’ll respond to enquiries promptly and clearly, whether by phone or in writing. Building strong relationships with clients will be key, as will keeping accurate records and ensuring compliance with regulations. When necessary, you’ll consider litigation to avoid delays and act in the best interests of our clients. About You You’re quick to learn and confident in making decisions. You’re comfortable negotiating and influencing others, whether over the phone or in writing. You enjoy working both independently and as part of a team. You’re detail-oriented and thrive in a fast-paced environment. You take pride in your work and approach challenges with a positive, can-do attitude. Knowledge of the Highway Code would be a bonus, but it’s not essential. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we’ll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more…