Business Analyst Location: Tunbridge Wells Contract: Consultant Work Setup: Hybrid - 1 day in the office Who We Are We are a consultancy operating within Robert Walters, the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds. Who you will work with Our client is a well-established organisation operating within the UK financial services sector. The business delivers a range of regulated products and services and works in a complex, fast-paced environment with a strong focus on operational excellence, risk management and customer outcomes. What you'll do * Lead end-to-end business analysis, defining clear requirements and assessing impacts across systems, processes, data, people and customer journeys * Apply structured analysis and design frameworks to shape solutions, ensure alignment with target architectures, and support governance decisions * Collaborate with stakeholders to clarify business needs, focusing on outcomes and value rather than predefined solutions * Create and manage epics, user stories and documentation to support Agile delivery teams * Oversee requirements throughout the delivery lifecycle, managing change, dependencies and impacts effectively * Review and sign off testing approaches and outcomes to confirm solutions meet agreed business needs * Identify opportunities to align initiatives across projects or programmes to improve efficiency and consistency What you bring * Extensive experience delivering end-to-end business analysis in complex, product-led environments * Strong knowledge of customer needs, business and technical architecture, including systems, processes and data * Proven use of structured analysis and design frameworks to support sound decision-making * Experience across Agile and Waterfall delivery models, with a solid grasp of IT lifecycles * Excellent stakeholder engagement skills, able to influence, facilitate and communicate with clarity * Ability to work in ambiguous contexts, applying design thinking, strong analytical skills, and awareness of AI and data-driven approaches What's Next If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at adjustments@robertwalters.com to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.