Location: Hillsborough Clinic, Lisburn Street.
Martina Collins Dental and Skin Clinic is an award winning, family run dental and skin clinic with an outstanding reputation for cosmetic dentistry. We are a fully digital clinic with modern, state of the art equipment.
At Martina Collins we pride ourselves in having a great team culture. We provide a warm, friendly work environment which allows our team to thrive. We have regular staff events throughout the year which encourages team bonding and helps to keep morale high.
We are looking for an enthusiastic, friendly, and motivated dental nurse who can provide a high standard of chairside assistance.
If you are interested in joining our team please email your CV to shelley@martinacollins.com
Key Responsibilities
* Assist the dentist/hygienist/therapist in all clinical procedures, providing chairside assistance. To include:
* Maintain impeccable standards of hygiene and cross infection control, according to the latest guidelines and following practice procedures and policy.
* Prepare instrument trays for procedures.
* Take radiographs/clinical photographs (etc etc) when requested, and store according to practice policy.
* At the end of the surgical day, ensure the surgery management is adhered to in line with practice procedures and policy.
* Advise the Practice Manager/Lead Nurse of any faulty or poorly functioning equipment, so that prompt action can be taken to remedy any defects/problems and ensure service and maintenance at the required frequency.
* Ensure that all the relevant paperwork is completed promptly and accurately and that all client records are updated and maintained, according to practice procedures.
* Maintain Registration and comply with all GDC requirements.
* Assist in managing the appointment book for all dentists/hygienists/therapists/specialists, ensuring that the daily production targets can be met and the booking system is followed and to ensure no delays for patients or clinicians.
* Build trusting and caring relationships with all patients, and take all reasonable steps to ensure their comfort and retain them as a client. Maintain patient confidentiality at all times.
* Monitor stock levels for materials and sundries and order/liaise with Practice Manager/Lead Nurse on ordering.
* Coordinate (as required) with the laboratory on timely dispatch and receipt of work.
* Assist the clinical team and reception team in gaining acceptance for treatment plans from clients and support the practice in gaining testimonials and referrals from clients
* Proactively contribute to regular practice meetings.
* Assist in manning the reception/patient lounge (as the business necessitates), providing a customer-focused and seamless patient journey according to the practice’s brand standards, that assists in recruiting and retaining patients.
* Excellent communication skills, both verbal (including a positive and friendly phone manner) and written
* Excellent listening skills and a calm, empathetic approach to patients
* Dedicated to providing a first class customer service experience
* Builds trust and rapport with a wide range of people
* Good organisational skills
* Good technical skills and knowledge
* Excellent follow-up ability on all tasks
* Ability to work as part of a team, and alone when required
* An ability to bring energy and enthusiasm to any situation and always act with honesty and integrity
* A “can-do” attitude, with the desire to learn new skills and take on new challenges, shows initiative
* Prepared to work according to the practice systems and brand standards
A professional appearance
If you are interested in joining our team please email your CV to sarah@martinacollins.com
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Martina Collins Dental & Skin Clinic, 1st Floor Rathgar House, 509 -511Lisburn Road, Belfast, BT9 7EZ. Telephone 02890 666684. Martina Collins Dental & Skin Clinic Limited trading as Martina Collins Dental & Skin Clinic is a credit broker not a lender and is authorised and regulated by the Financial Conduct Authority, 719148. Registered in Northern Ireland 08953995. Registered Address: Bulman House, Regent Centre, Gosforth, Newcastle upon Tyne, Northumberland, NE3 3LS.
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