Assistant Housing Manager – Make a Real Difference Every Day Hours: 35 hours per week Pattern: Office hours, Monday to Friday If you’re passionate about people, thrive on making a real difference, and want to be part of something exciting, we’d love to meet you. At Housing 21, we’re not just providing homes — we’re creating thriving, supportive communities for older people of modest means. In the past three years alone, we’ve opened 16 brand-new Extra Care schemes, each offering beautiful, independent living spaces alongside shared lounges, gardens, cafés, bistros, and salons. We’re growing fast — and we’re looking for caring, proactive, and organised individuals to join us on this journey. The role As an Assistant Housing Manager, you’ll be the friendly, reliable point of contact for residents in one of our Extra Care courts. Your work will help ensure every resident enjoys a safe, comfortable, and independent lifestyle, while also giving support where needed. You’ll: * Deliver a high-quality, responsive housing management service * Keep everything running smoothly in line with our policies and landlord duties * Help foster a welcoming, vibrant community where residents feel at home About you You’ll be a natural people person, with: * Experience supporting older and/or vulnerable people * An understanding of confidentiality and sensitivity in your work * Good GCSE passes in English and Maths * Strong admin skills and attention to detail Extra points if you also have supervisory, management, or housing management qualifications — but your passion and dedication matter most. Why you’ll love working here We know our people make the difference, so we make sure you’re rewarded and supported with: * A nine-day fortnight option – giving you more time for you * Generous pension scheme * Paid holiday and the option to buy more * Occupational sick pay and maternity/paternity pay * Health Cash Plan and Blue Light Card discounts * Income protection and eye care vouchers * Car lease and cycle-to-work schemes * Ongoing training, learning, and career progression opportunities At Housing 21, you’re not just doing a job — you’re helping shape lives, communities, and futures. Ready to join us? Apply today and start making a difference Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment