Customer Team Leader
Location: 37 Lower Main Street, Bushmills, BT57 8QA
Overview
As a Customer Team Leader you will lead a small team in a fast‑paced Co‑op store, delivering essential services to the community. You may work in our post office, bakery, or support online services and home‑delivery drivers, depending on the store.
Key Responsibilities
* Own the day‑to‑day running of the store by leading the team on your shift.
* Motivate, coach and support your team to deliver great service and efficient operations.
* Work hands‑on on the shop floor and tills, supporting daily operations and setting the pace for your Customer Team Members.
* Support store performance through merchandising, stock accuracy and HR processes.
* Champion Co‑op through community engagement and membership growth.
Qualifications & Requirements
* Passion for people and leadership.
* Ability to work flexibly, leading by example.
* Experience or skills in retail, merchandising or team management (experience not essential).
* Must be 18+ to authorise age‑related sales.
Benefits
* Full training and career development resources.
* 30% discount on Co‑op products in store.
* Flexible access to pay as you earn it.
* Up to 10% pension contributions.
* 36 days of holiday (pro‑rata, including bank holidays).
* 24/7 access to GP appointments and colleague support programme.
* Market‑leading policies to help you through life's big moments.
Inclusive Workplace
We build diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel they belong. We are proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.
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