Regional Sales Manager
Competitive Basic salary + OTE Uncapped + Company Car
Full UK Driving License Required
PURPOSE OF ROLE:
The Regional Sales Manager (RSM) is central to OrderYOYO's success, growth and development in the region in question, and operates as a local business unit owner. Everything that goes on in a region in relevant for the RSM and success comes for:
* Managing own team and their performance. Field-based team of 8-10 Business Development Managers.
* Managing relationships with other internal stakeholders, to ensure alignment and focus across all commercial functions.
Key metrics for the RSM:
* Acquisition: grow number of partnering restaurants
* Activation: increase success of partnering restaurants by growing their revenue and profitability
* Engagement: build retention and loyalty, through partnership approach and excellent account management
* Talent Development: coach, develop and manage a team of Business Development Managers whilst continuing to support with BDM duties
Other objectives for the RSM:
Together with other both national and international RSMs, the RSM is expected to:
* Report and forecast commercial performance
* Identify and action blind spots
* Develop new initiatives and solutions
* Implementation and launch new services and products
KEY ACCOUNTABILITIES:
Regional Responsibilities-
* Analyse opportunities and challenges in own region
* Restaurant acquisition
* New restaurants onboarded and becoming successful
* Existing restaurants growing in revenue and profitability
* Penetration and effectiveness of marketing activities in region
* Operational excellence in region
* Liaise with organisation to optimise regional performance
* Continue to look after the Key Accounts in your region
Managing members of the Business Development team-
* Managing allocated team members on a day-to-day basis
* Being present to support and offer any guidance to the team when needed
* Conducting regular catch ups with your team
* Managing 1 to 1s and playing a key part in helping them to achieve their development goals
* Developing team strengths and improving any weaknesses
* Assisting with recruitment and induction of new team members
* Organise and promote team initiatives and bring new ideas to the table
* Handling any disciplinary procedures and resolve potential conflicts
* Assist in upskilling all agents in extra tasks and responsibilities
* Support with the training and development of new recruits
General:
* Identify and suggest areas of improvement
* Work as part of a team, supporting colleagues and promoting a positive work environment & team spirit.
CORE PERFROMANCE INDICATORS:
* Restaurant Acquisition – growing actual number of partnering restaurants
* Restaurant Activation – enabling partnering restaurants to become a commercial success online
* Restaurant Profitability – ensuring partnering restaurants improve profitability
REQUIRED SKILLS:
* Passion -
Adaptable with a can-do attitude - positive, proactive, and energised by working in a fast-paced environment characterised by constant change.
* Action -
Leads by example/Initiating ACTION
* Compassion -
Able to empathize and provide support wherever needed.
* One Team -
Advanced communication skills (written and verbal) – Ability to build rapport with your team, maintain calm during pressurized situations, and share information in a clear and logical manner.
* Ability to tailor approach to meet the individual needs of the team.
* Displays honesty and integrity.
* Be comfortable following established processes, using templates, and problem-solving issues to work through your onboarding checklist.