Job Description Job Title : Business Development Associate Job Type: Permanent Working Hours: Monday - Friday 9am - 5pm Job Location : North West Join our EMC business as a Business Development Associate, where you will play a key role in strengthening our sales operations and driving commercial success. You will manage customer enquiries, prepare accurate quotations, and support the full enquiry‑to‑order process. Working closely with marketing and wider teams, you will help deliver growth through strategic business development activities. Although focused on the North West region, UK travel may be required to meet customer and business needs. Manage customer enquiries, produce accurate and timely quotations, process orders, and support continuous improvement across sales operations. Identify and engage potential new clients through targeted outreach, networking events, and collaboration with the marketing team to deliver growth strategies. Drive commercial success by improving enquiry‑to‑order conversion rates, generating new business revenue, and creating compelling business cases for SGS services. Maintain accurate reporting and documentation in Salesforce, preparing business plans, progress updates, and supporting responsible sales practices as required. Conduct market research, maintain industry knowledge, and develop strong client relationships while collaborating with internal teams to support strategic planning and delivery.