About the Role
As a key member of the leadership team, you will be responsible for the effective and efficient delivery of the Council Tax and Business Rates functions across our shared service. You will manage multi-disciplinary teams across multiple sites and remote settings, ensuring high performance, compliance, and excellent customer service.
What We're Looking For
We are seeking a confident and experienced professional who can demonstrate:
* At least 5 years of relevant management experience in Revenues and/or Benefits.
* Strong knowledge of Council Tax, NNDR, and associated legislation.
* Proven leadership and team management skills across diverse operations.
* Excellent communication, analytical, and decision-making abilities.
* IRRV Technician qualification or equivalent experience is desirable.
Key Competencies
* Personal effectiveness and resilience
* Analytical thinking and problem-solving
* People management and team leadership
* Customer focus and service delivery
* External and commercial awareness
* Resource and budget management
What can we offer you?
* A stimulating and supportive work environment
* Blending working (remote/office)
* Flexible working arrangements, including flexi-time
* 26-29 days annual leave rising to 34 days with 5 years' local government service
* Employee well-being programme
* Free parking when you are in the office
Whilst this role is offered on a full-time basis, we are prepared to consider part time applications or requested for compressed working hours (subject to business need)
How to apply
For an informal discussion about the role and to find out more about East Herts Councils ambition please contact Carol Bulloch, Assistant Director Revenues & Benefits on 01279 502077
Closing date: 8th February 2026 at 5pm
Interviews will be held w/c 16th February 2026
We are proud to be an equal opportunities employer, valuing diversity and maintaining a firm commitment to providing equal employment opportunities for all employees and applicants. We believe that creating inclusive environments leads to stronger collaboration and better outcomes in our work.
Salary range
* £54,189 - £60,547 per year
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