Tesco UK • Belfast • Permanent • Working hours 36.5 • Apply by 22-May-2026
Our Shift Leader rate of pay starts from £15.59 an hour. Additional payments may also apply depending on location.
It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
Availability Window
Days From time To time: Sun 06:00:00‑22:15:00, Mon 06:00:00‑22:15:00, Tue 06:00:00‑22:15:00, Wed 06:00:00‑22:15:00, Thu 06:00:00‑22:15:00, Fri 06:00:00‑22:15:00, Sat 06:00:00‑22:15:00
Responsibilities
* Work in a fast‑paced retail environment, with bags of variety
* Take ownership of running duty shifts, coordinating the team to deliver a clean, well‑stocked store that exceeds customer expectations
* Be there for customers, listening to them and helping to make sure they leave the store with what they came for
* Look for ways to improve service, including coaching your colleagues and giving feedback to the team
* Guide and support your colleagues in‑store, ensuring it stays a safe place to work and shop
* Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store
* Lead from the front, and set a great example for your colleagues in everything you do
* Coordinating the store team to deliver an easy, fuss‑free shopping experience for customers
* Supporting your colleagues, ensuring they deliver daily priorities and take regular breaks
* Opening and closing the store, and completing duty cover, ensuring all decisions made are right for everyone's safety
* Being the go‑to person for colleagues in the absence of a manager for day‑to‑day queries
* Making sure the store is always clean, tidy, and well‑presented
* Supporting managers to coordinate seasonal, community and charity events
* Contributing to a great team atmosphere, that is inclusive of everyone
* Providing great customer service, by listening to our customers and putting them first in everything you do
* Keeping the team well‑informed and up to speed on any communications, changes, or updates
* Staying knowledgeable about store performance, and looking for ways to improve and simplify operations
* Coordinating store improvements, and removing any obstacles that might be getting in the way of great service
* Following health and safety routines and procedures, and ensuring colleagues do the same
Qualifications & Requirements
* Minimum age 18 or over
* Great role model, consistently delivering thoughtful customer service that meets every customer's needs
* Strong, long‑lasting relationship builder, creating a positive and inclusive team atmosphere that encourages everyone to excel
* Excellent communicator, comfortable using a variety of methods to keep the team well‑informed and up to date
* Comfortable taking the lead and overseeing the store in the absence of a manager
* Good decision maker, flexible in thought, and comfortable handling change to ensure everything we do is right for customers and colleagues
* Motivational, able to inspire the team to deliver beyond expectations
* Curious, always looking for ideas and opportunities to serve our customers, communities, and planet a little better every day
Benefits
* Holiday starting at 20 days, rising to 22 days after 12 months (plus bank holidays)
* Request flexible working from day one
* 10% off and 15% off at payday weekends (save up to £2,000 a year with your Colleague Clubcard)
* Free wellbeing services and a range of resources to support your mind, body and life
* Life cover of five times your pay and an award‑winning pension with matching contributions up to 7.5%
* Choice of benefits – from discounts and shares to cycle‑to‑work schemes
* Uniform provided and policies to support you for all life's moments, big and small
* Access to our colleague networks, bringing together people from a range of backgrounds
* Experience a ‘bags of variety’ daily work, with plenty of opportunity for development and training opportunities
* An inclusive environment where everyone’s welcome
* Your voice matters – we always welcome and listen to your ideas and opinions
* Wellbeing first – support is always available if you need it
We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process.
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