Job Title: Repairs Planner
Location: Loughton
Contract: 12-Month Fixed Term (Maternity Cover)
Start Date: January
Rate: £17 per hour
Overview
We are currently recruiting for an experienced Repairs Planner to join a busy property services team based in Loughton. This is a 12-month maternity cover position starting in January and offers an excellent opportunity to work within a fast-paced repairs and maintenance environment.
Key Responsibilities
Scheduling and coordinating reactive and planned repairs for housing stock
Managing operatives' diaries to ensure maximum productivity and service delivery
Acting as a key point of contact for residents, handling repair enquiries professionally and efficiently
Liaising with contractors, supervisors, and internal teams to ensure jobs are completed within agreed timescales
Monitoring job progress, updating systems accurately, and resolving scheduling issues
Ensuring repairs are delivered in line with service level agreements and customer satisfaction targets
Skills & Experience Required
Previous experience in a Repairs Planner, Scheduler, or similar coordination role
Background in social housing, property services, or maintenance environments preferred
Strong organisational and time-management skills
Confident communicator with excellent customer service skills
Ability to work well under pressure and manage high volumes of work
Competent IT skills, with experience using scheduling or repairs management systems
What's on Offer
£17 per hour
12-month fixed-term contract (maternity cover)
Office-based role in Loughton
Opportunity to join a supportive and professional team
If you are an experienced Repairs Planner available to start in January and looking for a fixed-term opportunity, we would be keen to hear from you