Department: Underwriting
Location: Cheltenham
Compensation: £25,175 / year
Description
Are you detail-oriented, technically minded, and ready to take the next step in your insurance career? At PoloWorks, we are looking for a Technician to join our team in Cheltenham. In this role, you’ll play a key part in accurately processing London Market Insurance underwriting data, supporting our operational excellence, and helping maintain strong client relationships.
As a Technician, you will analyse and process complex data, ensure compliance with internal guidelines, and respond to queries to maintain data integrity. You'll also support onboarding new team members, contribute to documentation and training materials, and collaborate across multiple client accounts.
We are looking for someone with 1–2 years of experience in the insurance industry, strong attention to detail, and excellent communication skills. A basic understanding of insurance market structures and a willingness to pursue CII qualifications is essential.
Key Responsibilities
Process London Market Insurance underwriting data in accordance with established procedure guides.
Analyse technical data and perform calculations related to limits, premiums, and deductions.
Address internal and external queries to ensure data accuracy and processing efficiency.
Support new team members by providing basic technical training.
Assist in organising and maintaining documentation for data processing.
Skills, Knowledge and Expertise
Relevant experience in the insurance industry.
Strong attention to detail with a commitment to service excellence.
Effective verbal and written communication skills.
Ability to work independently while collaborating effectively within a team.
Experience in providing basic technical training to new team members.
Demonstrates behaviours aligned to the PoloWorks PRIDE values:
* Pioneering – we don’t stand still
* Responsible – We do the right thing
* Inclusive – we all play a role
* Delivery Focused- we provide services we are proud of
* Empowering – we equip people to be their best
Benefits
As well as a competitive salary, discretionary annual bonus, and 23 days of annual leave (with the option to buy more), you will also get an excellent benefits package, including flexible, hybrid working, life assurance, income protection, enhanced pension contributions, and occupational maternity and paternity pay.
You will also have access to company volunteering days, an employee assistance programme with retail discounts and savings, a generous employee referral scheme, regular sports and social events, and free Cheltenham bus travel. #J-18808-Ljbffr