General Information Salary £25,582 Working Pattern Full Time, Part Time, Part Time/Job Share, Flexible Working Vacancy Approach External Location Caernarfon, Prestatyn, Wrexham Region Wales Closing Date 29-Aug-2025 Post Type Permanent Civil Service Grade AO Number of jobs available 1 Reserve List 12 Months Job ID 8869 Descriptions & requirements Job description
Proud to Serve. Proud to keep justice going.
As a bailiff you will play a vital role in the UKs Justice System working on the front line, dealing with people who are at some of the most challenging points of their lives.
About Us
HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. We provide support for the legal system across England and Wales, ensuring justice works for everyone.
Our Justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society. It protects some of the most vulnerable people in our communities, from families in crisis to claimants and commercial businesses. We have a responsibility to deliver a Justice system that is accessible to everyone and operates efficiently.
We asked some bailiffs what they loved about their job, and are their responses:
The abilities you need as a bailiff is the ability to listen, to be a good communicator and you need a persuasive manner to explain that its an order from the Courts that has to be carried out, whilst, showing great empathy for customers.
I do love this job, its only my 3rd job since I left school, Im 58, my first job I had for around 39 years, I probably havent got another 39 left, but if I did, Id hope Im still a bailiff.
Being a bailiff is incredibly rewardingyou are part of a select group within HMCTS, you can draw on the experience of colleagues who will always be on hand to give advice or support you when needed. Its not just a job- its who you are and how you deliver it.
Your role
We understand that this role will not suit everyone, but if you like a dynamic job that has different challenges each day a bailiff role may suit you.
To be a successful bailiff, you will be an excellent communicator. You need to be able to swiftly assess circumstances, adapt accordingly and be a confident leader in emotionally charged situations.
As a Bailiff you will be visiting people in their homes and businesses, you must be able to calmly explain why you are visiting and what options are available to help resolve matters. You must be able to demonstrate empathy for court users, be non-judgmental but focussed on carrying out your role whilst fully respecting the customers that you meet.
You will be able to plan your days to manage your workload but be able to cope and adapt with plans changing at short notice.
We give you the option of using your own car or, following successful completion of your probation period, a lease car, (UK driving licence required for a lease car) so a full licence entitling you to drive permanently in Great Britain is essential. Fuel allowances are paid. You will receive full PPE and safety training to give you the knowledge and confidence to conduct your bailiff duties successfully. You should be familiar with using IT and be comfortable with receiving training on the courts case management systems.
If you have excellent customer service skills, prefer working away from an office, enjoy working by yourself or in a small team and like your days to be varied, then working as a bailiff may be the job for you.
Not to be confused with private Bailiffs, this role gives you the opportunity to make a difference in HMCTS and develop your career within the Civil Service.
Were passionate about delivering Justice for everybody in the UK. That means having a diverse workforce that fully represents the people we serve so if you have the confidence and desire to make a difference and are interested, please apply.
Please refer to the job description attachment for more information.
Further Information:
The Bailiff role in HMCTS currently attracts a £2,000 per annum allowance. The Bailiff allowance is role specific, non-pensionable and can be reviewed, removed and/or changed at any time without notice and would end when moving to a different role.
Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, w they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJs Flexible Working policy.
Further Information:
Lead criterion : Lead Criterion: Statement of Suitability. A sift based on the statement of suitability may be held if a large number of applications are received.
Base locations
Caernarfon County Court & Family Hearing Centre, Caernarfon, LL55 2DF
Prestatyn Justice Centre, Victoria Road, Prestatyn, LL19 7TE
Wrexham County and Family Court, The Law Courts, Bodhyfryd, Wrexham, LL12 7BP
Minimum part time hours acceptable would be 30 hours over 4 days.
Bailiff - HM Courts & Tribunals service
Yn Falch o Wasanaethu. Yn falch o gynnal cyfiawnder.
Fel beili, byddwch yn chwarae rl hanfodol yn system gyfiawnder y DU, gan weithio ar y rheng flaen yn delio phobl syn wynebu rhai or cyfnodau mwyaf heriol yn eu bywydau.
Amdanom ni
Mae Gwasanaeth Llysoedd a Thribiwnlysoedd EF (GLlTEF) yn asiantaeth o'r Weinyddiaeth Gyfiawnder. Rydym yn darparu cefnogaeth i'r system gyfreithiol ledled Cymru a Lloegr, gan sicrhau bod cyfiawnder yn gweithio i bawb.
Mae ein system gyfiawnder yn amddiffyn ein hawliau sylfaenol an rhyddid. Maen rhan ganolog on cymdeithas fodern. Maen amddiffyn rhai or bobl fwyaf bregus yn ein cymunedau, o deuluoedd mewn argyfwng i hawlwyr a busnesau masnachol. Mae gennym gyfrifoldeb i ddarparu system gyfiawnder syn hygyrch i bawb ac syn gweithredun effeithlon.
Bu inni ofyn i rai on beilaid beth oedd eu hoff bethau am eu swydd, a dyma eu hymatebion:
Y galluoedd rydych eu hangen fel beili yw - y gallu i wrando, bod yn gyfathrebwr da ac mae arnoch angen modd perswadiol i esbonio ei fod yn orchymyn gan y Llysoedd y maen rhaid ei gyflawni a dangos llawer o empathi i gwsmeriaid ar yr un pryd.
Rwyf wir yn carur swydd hon, dyma yw fy nhrydedd swydd ers i mi adael yr ysgol. Rwyn 58 oed, ac roeddwn i yn fy swydd gyntaf am 39 o flynyddoedd. Maen debyg nad oes gen i 39 arall ar l, ond petai gen i, rwyn gobeithio y byddaf dal yn feili.
Mae bod yn feili yn rhoi llawer iawn o foddhad...rydych yn rhan o grwp arbennig o fewn GLlTEF, gallwch ddysgu drwy brofiad cydweithwyr a fydd wastad wrth law i roi cyngor neu gefnogaeth pan fyddwch ei angen. Nid ywn swydd yn unig - mae hin fwy am bwy ydych chi ar ffordd rydych chin gwneud y gwaith.
Eich rl
Deallwn na fydd y rl hon yn addas i bawb, ond os ydych chi eisiau swydd ddeinamig syn cyflwyno heriau gwahanol bob dydd, gall rl beili fod yn addas i chi.
Maen rhaid i chi fod yn gyfathrebwr ardderchog i fod yn feili llwyddiannus. Mae arnoch angen gallu asesu amgylchiadau yn gyflym, addasu yn unol r sefyllfa a bod yn arweinydd hyderus mewn sefyllfaoedd hynod emosiynol.
Fel Beili, byddwch yn ymweld phobl yn eu cartrefi au busnesau. Mae arnoch angen gallu esbonio mewn modd tawel pam eich bod yn ymweld, a pha opsiynau sydd ar gael iddynt i helpu i ddatrys eu problemau. Rhaid eich bod yn gallu dangos empathi tuag at ddefnyddwyr llys, peidio beirniadu a chanolbwyntio ar gyflawni eich rl ar yr un pryd pharchur cwsmeriaid byddwch yn eu cyfarfod.
Byddwch yn gallu cynllunio eich dyddiau i reoli eich baich gwaith yn effeithiol ond rhaid eich bod yn gallu addasu oherwydd gall cynlluniau newid ar fyr rybudd.
Byddwn yn rhoir opsiwn i chi ddefnyddio eich car eich hun neu, ar l cwblhau eich cyfnod prawf, car prydles, (mae angen trwydded yrrur DU ar gyfer car prydles). Felly, mae meddu ar drwydded yrru lawn syn rhoir hawl barhaol i chi yrru yn y Deyrnas Unedig yn hanfodol. Bydd lwfansau tanwydd yn cael eu talu. Fe gewch PPE llawn a hyfforddiant diogelwch i roir wybodaeth ar hyder i chi gyflawni eich dyletswyddau fel beili yn llwyddiannus. Dylech fod yn gyfarwydd defnyddio offer TG a bod yn gyfforddus i dderbyn hyfforddiant ar system rheoli achosion y llysoedd.
Os oes gennych sgiliau gwasanaeth cwsmeriaid rhagorol, maen well gennych weithio i ffwrdd or swyddfa, rydych yn mwynhau gweithio ar eich pen eich hun neu mewn tm bach ac yn hoffi gwaith amrywiol, yna gall fod yn feili fod y swydd berffaith i chi.
Yn wahanol iawn i feilaid preifat, maer rl hon yn rhoi cyfle i chi wneud gwahaniaeth o fewn GLlTEF a datblygu eich gyrfa yn y Gwasanaeth Sifil.
Rydym yn angerddol am weinyddu cyfiawnder i bawb yn y DU. Mae hyn yn golygu bod gweithlu amrywiol syn cynrychiolir bobl rydym yn eu gwasanaethu. Felly, os oes gennych yr hyder ar awydd i wneud gwahaniaeth ac mae gennych ddiddordeb, ewch amdani ac ymgeisio am y swydd hon.
Cyfeiriwch at y swydd ddisgrifiad (neu broffil y rl os oes un) sydd ynghlwm i gael mwy o wybodaeth.
Rhagor o Wybodaeth:
Ar hyn o bryd mae rl beili yn GLlTEF yn cynnwys lwfans o £2,000 y flwyddyn. Maer lwfans beili yn benodol ir rl, nid ywn destun cyfraniadau pensiwn a gellir ei adolygu, ei ddileu a/neu ei newid ar unrhyw adeg heb rybudd a byddain dod i ben petaech yn symud i rl wahanol.
Yr oriau gwaith llawn amser safonol yw 37 awr yr wythnos. Mae GLlTEF yn croesawu ceisiadau i weithion rhan-amser, yn hyblyg ac i rannu swydd, pan fo hynnyn bodloni gofynion y rl ac yn diwallu anghenion y busnes, ac ar yr amod bod hyn yn cael ei gytuno cyn i chi gael eich penodi. Bydd pob cais i weithion rhan amser, yn hyblyg ac i rannu swydd yn cael ei ystyried yn unol pholisi Gweithion Hyblyg y Weinyddiaeth Gyfiawnder.
Mwy o Wybodaeth:
Prif faen prawf: Datganiad o Addasrwydd. Gellir cynnal sifft yn seiliedig ar y datganiad o addasrwydd os derbynnir nifer fawr o geisiadau.
Lleoliadau sylfaen
Llys Sirol Caernarfon a Chanolfan Glynu Teulu, Caernarfon, LL55 2DF
Canolfan Gyfiawnder Prestatyn, Heol Victoria, Prestatyn, LL19 7TE
Llys Sirol a Teulu Wrecsam, Y Llys cyfreithiol, Bodhyfryd, Wrecsam, LL12 7BP
Isafswm oriau rhan amser fyddai 30 dros 4 diwrnod.
Additional Information
Working Arrangements & Further Information
The MoJ offers Hybrid Working arrangements w business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.
Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyones circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.
For nationally advertised role: all successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale. This will be at either a HQ building (subject to desk allocation, a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) See Map. All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity).
For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its locations respective pay scale (any legacy arrangements/locations will need to be amended).
Some of MoJs terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.
MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer.
All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet.
Flexible working hours
The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, w they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJs Flexible Working policy.
Benefits
The MoJ offers a range of benefits:
Annual Leave
Annual leave is 25 days on appointment and will increase to 30 days after five years service.
T is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.
Pension
The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.
Training
The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
Networks
The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. T are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.
Support
* A range of Family Friendly policies such as opportunities to work reduced hours or job share.
* Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
* For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on www.GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
* Paid paternity, adoption and maternity leave.
* Free annual sight tests for employees who use computer screens.
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order
* To Transformative Business Services (0345 241 5359 (Monday to Friday 8am - 6pm) or e mail );
* To Ministry of Justice Resourcing team ();
To the Civil Service Commission (details available
* )
As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.
For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos.
You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team.
Diversity & Inclusion
The Civil Service is committed to attract, retain and invest in talent wver it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.
A Great Place to Work for Veterans
The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit: https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans
Redeployment Interview Scheme
Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.
MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.
Civil Service Nationality Rules
This Job Is Broadly Open To The Following Groups:
* UK nationals
* nationals of the Republic of Ireland
* nationals of Commonwealth countries who have the right to work in the UK
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
* individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
* Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules
Reserve list
A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.
Contact Information
MoJ:
If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail
Please quote the job reference 8869
HMPPS
If you require any assistance please call 0345 241 5358 (Monday to Friday 8am - 6pm) or e mail
Please quote the job reference 8869
Job Description Attachment
* CY Bailiff - Job Description.docx (Welsh translated job description)
* Bailiff - Job Description.docx (Job Description Attachment)
Select new file Application form stage assessments Experience We will assess your experience for this role via the following methods CV or Work History, Statement of Suitability Specific licence requirements Full UK Driving Licence entitling you to drive permanently in UK and have access to a private vehicle. Statement of Suitability Guidance for the Statement of Suitability Please tell us why you are suitable for this role. Demonstrate your transferrable skills, knowledge and experience against the essential skills and criteria outlined in the job description: customer service, administrative and IT experience, attention to detail, communication and organisational skills.
This can be work or education based or gained in other environments such as volunteering. Using the full word count (500 words) and providing personalised real-life evidence of experience gained will help achieve the highest scores. Evidence of Experience CV or Work History, Statement of Suitability Interview stage assessments Interview Dates Expected Mid September 2025 Behaviours Making Effective Decisions Communicating and Influencing Managing a Quality Service Strengths Strengths will be assessed but these are not shared in advance. To learn more about Strengths and how they are assessed. Use of Artificial Intelligence (Al) You must ensure that any evidence submitted as part of your application, including your CV, statement of suitability and behaviour examples, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own. Level of security checks required DBS Standard
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