Location: Chester City Centre
Contract: 6‑Month Fixed Term Contract (with potential extension to 9 months)
Hours: 22.5 hours per week
Salary: £30,000 FTE (£18,000 pro‑rata)
Adecco Chester is delighted to be recruiting on behalf of our client, a high‑end and reputable real estate company based in Chester. Due to maternity leave, they are seeking an experienced and proactive Office & Client Support Manager to join their friendly, professional team.
This is a fantastic opportunity for someone with strong organisational skills and a passion for delivering excellent customer service. If you enjoy variety, take pride in your work, and thrive in a busy, client‑focused environment - this could be the perfect role for you.
Key Responsibilities
In this role, you will become a vital part of the business, ensuring smooth office operations while supporting homeowners and internal stakeholders. Your responsibilities will include:
Client Support
Acting as the main point of contact for homeowners, handling customer care queries with professionalism and warmth
Managing and tracking snagging issues, liaising with contractors and Site Managers
Providing regular updates to clients and ensuring high‑quality customer experiences
Attending customer meetings and preparing weekly snagging status reports
Office & Operational Support
Coordinating office activities, maintaining supplies, and ensuring a well‑organised workspace
Supporting Directors with administrative duties, board meeting preparation, and documentation
Managing invoices via Xero and assisting with block management and budget administration
Handling general office housekeeping and day‑to‑day operational tasks
Site Support
Visiting sites as required to meet homeowners and review completion progress
Uploading information to SharePoint and maintaining accurate digital records
Coordinating refuse deliveries/collections and postal address registrations
About You
We're looking for someone who is:
Highly organised and detail‑focused, with strong multitasking abilities
An excellent communicator, confident dealing with clients, contractors, and senior stakeholders
Experienced in customer care or a client‑facing role
Proficient in Microsoft Office (SharePoint and Xero experience is an advantage)
Professional, friendly, and able to work independentlyExperience in property, construction, or residential development is desirable but not essential.
Why You'll Love This Role
Part‑time hours offering great work-life balance
Competitive pro‑rata salary
Friendly and supportive team environment
Opportunity to work with a respected, high‑end property company
A genuinely varied role where no two days are the same
How to Apply
If this role sounds like a great fit for you, we'd love to hear from you!
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website