Overview
The Business Systems Manager is an exciting new role to lead the development and management of our corporate systems, driving reporting and impactful dashboards.
At the core is Zoho One, supporting CRM, PMO, analytics, and more – you'll maximise its potential, harmonise data, and explore innovative tools such as AI and population health systems to optimise functionality and boost productivity.
Strong data and analytics expertise is essential to deliver business intelligence and assurance reporting. Acting as a catalyst for change, you'll engage stakeholders, collaborate across the Health Innovation Network, and liaise with our Zoho One partner for system development.
This role is offered on a 12‑month fixed‑term/secondment basis due to HIEM only receiving funding year on year (please ensure you obtain prior line manager approval for secondment consideration).
Interviews, including a short test, will be completed in person at our Nottingham office during January 2025.
Responsibilities
In this dynamic role, you'll lead the design and optimisation of HIEM's corporate systems with a strong focus on managing and enhancing Zoho One. Your role will directly contribute to shaping HIEM's digital strategy and support driving innovation through other platforms such as Population Health, Office365, CoPilot, and any other systems HIEM utilises.
Your work will transform data into actionable insights – developing dashboards, assurance reports, and visualisations in collaboration with our Analytics Team.
You will oversee commissioner reporting, project metrics, and PMO processes, providing corporate oversight and creating clear, compelling documentation for diverse audiences. You'll act as the main point of contact with our Zoho One Partner for system configuration and improvements.
As the lead for Zoho One Working and Champions Groups, you will champion system optimisation and continuous improvement, ensuring technology empowers efficiency and excellence across the organisation.
Qualifications
Strong data and analytics expertise is essential. Experience with Zoho One, CRM, PMO, analytics, AI, and population health systems is preferred.
About HIEM
We are one of 15 Health Innovation Networks around England that operate as the innovation arm of the NHS.
We bring together partners from all sectors involved in health and care, including the NHS, social care and public health, patients, research, third sector and industry – to identify, test and spread new technologies and better ways of working.
We save the NHS money, generate economic growth, empower health and care staff, and improve lives for patients.
We work closely with our health and care stakeholders to establish their priorities and provide support. As part of a national network, we import evidence‑based solutions from other Health Innovation Network regions and export our successful East Midlands programmes on a national basis.
We have a range of objectives, but our overarching aim is always to make a difference for patients.
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