Network Technician at Portsmouth Water
We’re making a difference: Together, we can ensure that there is enough water for everyone, now and in the future. Portsmouth Water are delighted to have an opening for a Network Technician to join our growing Network department. Responsible for conducting a variety of water network field activities, troubleshooting issues, and ensuring safe, first‑time resolutions. This role involves both planned and reactive work, addressing performance issues, optimising water supply systems, and maintaining compliance with safety and regulatory standards. The position also requires collaboration with teams, asset management, monitoring of water quality, and mentoring other operatives. Full training will be provided.
What will you be doing?
Key Responsibilities
* Perform field‑based water network activities within Portsmouth Water’s area of supply (South East Hampshire & West Sussex).
* Troubleshoot and resolve network issues, working collaboratively with teams and stakeholders.
* Handle planned and reactive work, investigating water network performance (pressure, leakage, metering, supply disruptions).
* Conduct distribution main isolation, asset verification, and water quality checks (flushing & sampling).
* Monitor flows, pressures, and water quality (chlorine, turbidity), ensuring safe operations.
* Operate water assets (valves, hydrants) and perform site assessments using GIS and schematics.
* Perform site inspections and provide detailed reports to relevant teams.
* Support office‑based teams, prepare equipment, and support fellow operatives.
* Ensure strict compliance with safety and regulatory standards.
* Participate in out‑of‑hours (including weekends) stand‑by duties in addition to core hours (Monday to Thursday 8am 4.15pm and Friday 8am 3.30pm).
What do you need?
Skills, Qualifications & Competencies
* Clean water industry field experience desirable, e.g., experience in pressure/flow, dealing with customer enquiries about water supply issues, tests, main isolation, flushing & sampling.
* EUSR Water Hygiene certificate desirable.
* Valve operations including CALM Networks desirable.
* NRSWA Operative (Unit 2) desirable.
* IT proficiency including Office365, GIS mapping tools, PDA/Tablet use, and online reporting software.
* Full UK driving licence essential to enable you to drive a company van.
* A passion for delivering excellent customer service.
* Strong initiative to problem‑solve field issues.
* Driven by safe, first‑time results and motivated by seeing activities through from start to finish.
* A proven track record of owning or leading tasks and activities, with a drive to see jobs through to resolution.
* High regard for compliance, putting safety above all else.
* Lead by example and seek to share knowledge, skill, and work ethic with your team.
* Ability to work flexibly and reactively depending on business operations and requirements.
* Happy working outdoors in all weather conditions.
* Working in confined spaces – the successful candidate will be required to undertake a safety‑critical medical upon job offer, to ensure they are able to perform the role safely.
Flexible working arrangements
We recognise people want to work in a variety of different ways, and that’s why we’re happy to consider flexible working arrangements. Please feel free to talk to us at interview about the flexibility you may be looking for.
Early application encouragement
Please note, we may close this advert early if we receive a high volume of applications, so we encourage you to apply as soon as possible to avoid missing out.
Equality, diversity and inclusion
We’re committed to equality, diversity and inclusion, and we actively encourage applications from all sections of society.
Eligibility to work in the UK
The company has a responsibility to ensure that all employees are eligible to live and work in the UK.
Response timeline
Due to the high volume of applications we may receive, we’re unable to respond to every applicant individually. If your application is of interest, we’ll usually be in touch within 4 weeks of receiving it.
What can Portsmouth Water offer you?
At Portsmouth Water, we believe in rewarding our people. Here’s just a taste of what’s waiting for you when you join the team.
Benefits
Holidays Made Better – Enjoy 25 days of annual leave plus bank holidays, giving you plenty of time to relax, recharge, and explore.
A Pension That Works for You – We’ll help secure your future with a generous pension scheme, contributing up to 15% because your tomorrow matters as much as your today.
Performance Pays Off – You could earn a non‑contractual bonus of up to 6% of your basic salary, linked to company performance.
Family Comes First – Whether you’re welcoming a new arrival through birth or adoption, we’ve got your back with enhanced maternity, paternity, and adoption leave and pay.
Social Events – All expenses covered summer and winter social events.
Peace of Mind – Our life assurance scheme gives your loved ones extra security, with a 4× salary lump sum benefit in case the unexpected happens.
Comprehensive Wellbeing Support – Whether you need confidential mental health and wellbeing advice 24/7 through our Employee Assistance Programme, or physical health support via our Virtual GP service (available 8am — 10pm, 7 days a week for you and your immediate family), help is always close at hand with the HealthHero app.
PW Perks – Treat Yourself!
Enjoy exclusive discounts at thousands of retailers, plus exciting benefits like:
* Electric Vehicle Scheme (after 1 year)
* Cycle to Work Scheme
* Health Cash Plan and so much more!
Seniorities and Job Type
Seniority level: Entry level
Employment type: Full‑time
Job function: Information Technology
Industries: Utilities
Referrals increase your chances of interviewing at Portsmouth Water by 2×.
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