Location:
Kemp House, Chawley Park, Cumnor Hill, Oxford OX2 9PH
Reporting to:
Head of Products and Systems
Job summary:
Analyze data to improve and update business systems, investigate problems, and manage products to evolve existing offerings and support the launch of new product enhancements.
KEY RESPONSIBILITIES
* Manage and maintain community compliance questionnaires to a high level of detail, in accordance with business requirements.
* Support the coordination of questionnaire review processes, collaborating with internal teams to meet stakeholder needs, uphold quality standards, and adhere to timelines.
* Configure changes in internal systems, ensuring accurate implementation and smooth deployment of updates.
* Work with development and QA teams to raise change requests and enhancements, managing them through to release.
* Analyze large data sets to identify trends, solve problems, and support data-related enhancements.
* Participate in product management activities across the business as you progress.
KEY REQUIREMENTS
* Interest in data analysis and reviewing detailed questionnaires.
* Proven ability to deliver tasks within targets and deadlines.
* Knowledge of subscription services (not essential).
* Experience working in a growing business environment.
* Understanding of and experience with information security requirements and standards.
* Proficiency in Microsoft Office, especially Excel (pivot tables, VLOOKUPs, etc.).
* Working knowledge of CRM systems (desirable).
* Excellent communication skills for engaging with diverse audiences.
* Accuracy, attention to detail, and ability to work under pressure on multiple projects.
* A proactive attitude towards change and solution creation.
* Strong analytical skills with an evidence-based approach.
* Interest in business and product development.
* Basic understanding of information technology.
Further information
Training will be provided on specific applications.
The company's blended working policy requires the postholder to work two designated days in the office and three days from home. This policy may be reviewed periodically.
The Company
Hellios Information is a provider of supplier information and risk management services, operating across financial services, defense, and retail sectors. Founded to benefit major blue-chip companies and their suppliers, Hellios offers a streamlined data sharing approach in areas such as modern slavery, cybersecurity, and GDPR.
Since its start-up in 2012, Hellios has grown to over 130 employees, with subsidiaries in The Netherlands, Spain, Ireland, Australia, the United States, and Copenhagen. The company continues to expand, and contributing to this growth is a key aspect of this role.
The ethos of Hellios and its people is to provide the highest quality service and technology, fostering long-term, sustainable relationships with customers. To learn more about Hellios and our core values, visit our website.
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