Deputy Service Design & Transition Lead | Public Sector
Location: London (hybrid, 2 days on-site)
Sponsorship: Unable to provide sponsorship for this position
Clearance: NPPV and/or SC Cleared as a minimum
A high-impact contract on a large-scale public sector technology programme. As Deputy Service Design & Transition Lead, you will help shape the service architecture for complex systems and support the safe transition of technology services into live operations, deputising for the Service Design & Transition Lead.
About the role
Our client is a UK public sector organisation delivering a complex, large-scale technology transformation, with multiple suppliers and high assurance standards. The service design and transition function is being strengthened as the programme moves towards live service.
Responsibilities
* Deputising for the Service Design & Transition Lead across day-to-day delivery and decisions
* Designing service architectures for complex systems within a large-scale IT and digital transformation programme
* Supporting the safe transition of technology services into live operations
* Managing supplier relationships and feeding a service perspective into commercial and contractual discussions
* Ensuring support services align with, and positively impact, wider business functions
* Driving service readiness, governance and assurance across the programme
Qualifications
* Public sector delivery experience (essential)
* Proven experience designing service architectures for complex systems in large transformation programmes
* A track record of transitioning large-scale technology services into live operations
* Strong supplier and commercial management skills, including input to contractual discussions
* Excellent project management and communication skills
* Broad IT knowledge and a clear understanding of how support services affect other business functions
* ITIL (Service Design / Service Transition) or equivalent service management background
* Active SC clearance is essential as a minimum; NPPV clearance is ideal
If this Deputy Service Design & Transition Lead contract is of interest, apply now or contact Entasis Partners for a confidential conversation.
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