Join to apply for the Store Colleague role at GO Outdoors LTD
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Join to apply for the Store Colleague role at GO Outdoors LTD
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At GO Outdoors, our purpose is clear: “to inspire and equip everyone for life outdoors”. We believe in the benefits of outdoor activities, from daily walks to mountain hikes. We provide the best equipment at guaranteed low prices. Our values are lived daily: ‘One Team’, ‘Responsibility’, ‘Passion’, and ‘Integrity’, aiming to be ‘the nation’s favourite outdoor retailer’. If you share our passion and want to make a difference, join us to be part of something ‘unbeatable’!
Role Overview
We are seeking an enthusiastic Sales Assistant to deliver an exceptional shopping experience. With opportunities for career development, JD Group is ideal for those motivated by progression and growth.
Responsibilities
* Provide outstanding customer service, greeting customers warmly and ensuring a positive experience.
* Drive and exceed sales targets using in-store devices, offering the full product range, and maximizing add-on sales.
* Maintain high visual standards, ensuring the shop floor is clean, stocked, and displays are organized.
* Support store operations by assisting in other departments, representing the company professionally, and following safety guidelines.
* Process transactions accurately, including cash and card payments.
* Upsell and cross-sell products to increase sales.
* Keep stock levels optimal and shelves appealing.
* Resolve customer queries professionally.
* Collaborate with team members to achieve store targets.
Role Objectives and KPIs
* Contribute to achieving or exceeding monthly sales targets.
* Drive KPIs such as Units, Conversion, ATV, UPT.
* Meet upselling and cross-selling goals.
* Maintain a high Net Promoter Score.
* Ensure stock is replenished on the shop floor.
Skills and Experience
* Positive attitude towards a fast-paced retail environment.
* Ability to view challenges as opportunities for growth and learning.
* Excellent interpersonal and communication skills, engaging confidently with customers.
* Flexibility to work various shifts, including weekends and holidays.
Benefits
* 25% discount on many products in-store and online across JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors.
* Exclusive deals and discounts via TELUS Health benefits platform.
* Access to counselling, digital health, and well-being advice.
* Health cash plans.
* Internal development courses and professional growth opportunities.
* Apprenticeships and accredited qualifications (England only).
* Discounted gym memberships at JD Gyms.
* Colleague networks and support initiatives for positive change.
* Opportunities to volunteer and support JD Foundation.
* Employer engagement forums for influence and feedback.
* Incremental holiday allowance.
Due to high application volumes, if you don’t hear back within two weeks, consider your application unsuccessful. Qualified candidates will be contacted for a first-stage meeting with the talent team, followed by an interview with the hiring manager. Thank you for your interest.
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