Job Description
ICT Technician - Belfast Do you come from an IT background and looking for a role within the Public Sector? Apply now to hear more about this role! About the role:
1. £15.33 per hour
2. Knockbracken Healthcare Park, Belfast HQ
3. 37.5 hours a week
4. Temporary, approx 5 months
5. - however you can register your interest for other upcoming vacancies by applying today.
What you'll be doing in this role:
6. In conjunction with the IT Manager and Assistant Director ICT, develop and implement the Trust's IT strategy and related policies in conjunction, to ensure the delivery of effective and efficient IT and Radio/Telephony Services to allow the Trust to achieve its objectives.
7. Provide end user support and undertake complex fault diagnosis and resolution for the full range of IT Systems within NIAS ensuring that assigned faults are managed in accordance with Trust policies and procedures.
8. Undertake routine maintenance and fault analysis, diagnosis and resolution for the full range of IT and Telephony Services in use within NIAS.
9. Provide Primary Frontline support for all of the Hardware and Software used by both of the Trust’s Control Rooms and all associated services.
10. Maintain and develop Active Directory and Email accounts across NIAS as directed by ICT Manager.
11. Maintain and develop the AVAYA VOIP telephone System and all associated hardware as directed by ICT Manager.
What you'll need for this role:
12. University Degree or a recognised equivalent professional qualification in an Information Communication and Technology (ICT) discipline and a minimum of 1 years’ experience in the installation and support of the full range of network based computer equipment, such as personal computers, printers and data switches
13. OR HND or recognised equivalent professional qualification in an Information Communication Technology (ICT) discipline and a minimum of 2 years’ experience in the installation and support of the full range of network based computer equipment, such as personal computers, printers and data switches
14. OR A minimum of 4 years’ experience in the installation and support of the full range of network based computer equipment, such as personal computers, printers and data switches.
15. Working knowledge and experience of Microsoft desktop application software and Windows operating systems.
16. Practical experience of administrating and supporting an IT Network, including the troubleshooting and configuration of devices such as Hubs, Switches and Routers
17. Hold a current full driving licence which is valid for use in the UK and have access to a car on appointment. This criteria will be waived in the case of applicants whose disability prohibits driving but who have access to a form of transport approved by the Trust which will permit them to carry out the duties of the post
Keyboard Shortcuts
18. F9 - Move focus from the edit area to the Footer Toolbar
19. F10 - Move focus from the edit area to the first toolbar button
20. Shift + TAB - Move focus from the edit area to the last toolbar button
DO NOT USE: Criteria
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