WH Bence is looking for a Service and Transport Administrator to join the team!
Location: Yate, Bristol, BS37 5NG
Salary: £28,000 £30,000 per annum (dependent on experience)
Hours: Monday Friday, 8 00 (1 hour lunch break)
Job Type: Full Time, Permanent
About Us
WH Bence has been in business for over 30 years as specialist coachbuilders. Contracts include the manufacture and conversion of vehicles for the emergency services, command & control vehicles, hospitality trailers, racing trailers and mobile medical units. Bence also provides full after sales back-up and servicing throughout the UK and Ireland.
Service and Transport Administrator
WH Bence is seeking an experienced and motivated Service & Transport Administrator to join our busy Service & Transport Department. We build and maintain a fleet of over 250 specialist emergency service and medical vehicles, and our team plays a vital role in ensuring these vehicles remain operational and ready for service.
This is an excellent opportunity for a proactive, organised individual who thrives in a fast paced environment and enjoys working as part of a dedicated team.
Key Responsibilities
* Handling incoming calls from customers and suppliers
* Managing incoming service tickets and assisting with work allocation for service engineers
* Monitoring and responding to incoming emails
* Processing drivers paperwork following deliveries and collections
* Updating the CRM system and customer files
* Consumable Order Management
* Maintaining internal spreadsheets for planning and invoicing
* Providing proactive customer communication by telephone
* General administrative support to the Service & Transport Department
You
* Experience in a similar administrative or scheduling role
* Confidence and professionalism when speaking with customers
* Strong working knowledge of Microsoft Office
* Excellent communication and organisational skills
* The ability to problem solve and manage multiple tasks effectively
Benefits
* Competitive salary
* Pension contributions
* Training programmes available
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