Health Courier Services Business (HCS) Support Unit Supervisor
If you are looking for a career in Supply Chain, Logistics & Transport that keeps you motivated, offers potential for personal development and puts you in a position to make a positive difference to the NHS in Wales, NWSSP Procurement Services has a role that will interest you.
The Business Support Unit Supervisor reports directly to the Facilities & Compliance Manager, supports Operational Managers and is professionally accountable to the Deputy Head of Supply Chain, Logistics and Transport.
Job Overview
The role involves supporting the business support unit work streams, projects and the wider Supply Chain, Logistics & Transport work programme. Key tasks include managing operational workload, invoice on hold management, performance supporting, public sector prompt payment compliance, production of reports and stakeholder communication.
Main Duties
* Plan, organise and proactively support the management and administration of complex projects – e.g. map all stakeholders, allocate actions to involved staff as necessary.
* Accurately record data for specific activities of work – benefit recording, project plans via Project IT systems / software such as Cleric, Oracle, Fleetcheck, Quartix and use Microsoft software for reports.
* Lead the co‑ordination/programme to support operational managers; liaise with Project or Operational Manager, support development of documents for projects including procurement of fleet supporting specification builds via workshop facilitation/delivery and support regional/departmental requirements to meet local service needs.
* Ensure ongoing stakeholder liaison is maintained throughout Wales, the UK and internationally with partner organisations where needed via multi‑disciplinary meetings.
* Promote the drive towards continuous improvement through quality initiatives including ISO and EFQM.
* Provide training, familiarisation and support to team members on systems or equipment use such as Oracle, telephony handhelds, scanning guns, plus support core skills familiarisation.
Qualifications & Knowledge
Essential Criteria
* NVQ Level 4 / Diploma / equivalent qualification or equivalent experience working within a financial/procurement/supervisory environment.
* Knowledge of Oracle Systems and standard financial instructions in relation to purchasing arrangements/thresholds, VAT principles, PSPP, and receipting.
* Knowledge of administrative and senior managers/procedures.
Desirable Criteria
* Working knowledge of quality systems and procedures.
Experience
Essential Criteria
* Experience working within a finance/procurement/governance role.
* Experience of working in an administrative role in an office environment.
* Experience in team supervision.
Desirable Criteria
* Experience of project support work.
* Ability to analyse and interpret complex data sets.
Skills & Attributes
Essential Criteria
* Advanced keyboard and IT skills.
* Excellent numeracy skills.
* Practical & logical approach to problem solving.
* Ability to prioritise own workload.
Desirable Criteria
* Knowledge of financial control procedures in public sector organisations.
* Welsh language skills (levels 1 to 5 in understanding, speaking, reading and writing).
Welsh language skills are desirable.
We are committed to flexible working and equal opportunities.
To work in the UK, all candidates who are not UK or Republic of Ireland nationals require sponsorship to obtain either a Health and Care visa or a Skilled Worker visa, unless they have permission to work via another route. Non‑UK/RoI candidates wishing to apply should self‑assess the likelihood of obtaining a Certificate of Sponsorship by visiting the Work in the UK website.
The postholder will have access to vulnerable people in the course of their normal duties and is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and must submit a Disclosure to the Disclosure and Barring Service.
Contact for further details: Craig Morris, Facilities & Compliance Manager; email: Craig.Morris@wales.nhs.uk; telephone: 07341099636.
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