Field Service Engineer - Engineering - Field Based - £50000 to £75000 depending on experience.
Hello Recruitment is delighted to be recruiting a Field Service Engineer for an international engineering business based in London.
The business is a specialist for intelligent drive technology and systems as well as tailor-made services. With its innovative and smart products they offer high efficiency and reliability to customers from highly diverse industries such as oil and gas, energy, mining and mechanical engineering, ship technology, rail, and commercial vehicles.
This Field Service role is Marine focused and will require you to be away from home on a regular basis including weekends and sometimes weeks on end depending on the work that has been scheduled. This role is based remotely with visit to client site as and when required.
Applicants must be fully committed to the working schedule for the role before applying.
Specific Responsibilities
* Provide support for marine products as part of Global Marine Field Service team.
* Support sales teams in Marine department where appropriate.
* To conduct diagnostics and repairs at customer or third-party premises.
* Conduct major unit overhauls at customer or third-party premises.
* Travel and work internationally as a resource of the Global Marine Field Service team.
* Give assistance to sales staff on technical aspects of Marine products.
* Consult with Health & Safety, and Service Manager, on any issues arising in the day to day working at various premises.
* Ensure all tooling and equipment is within calibration dates.
* Develop and maintain good working relationships with customers and their representatives.
* To seek and report on future business opportunities.
* Interface with Marine Sales and commercial department to share field service opportunities to grow the business.
* Work with the customer to minimise downtime.
* Complete stock counts in line with company plan.
* Willingness to travel and to be away from home as required.
* Undertake work within workshop facilities as and when required.
Complete paperwork and reports and submit as soon as practical.
To train and support colleagues with product knowledge, where possible.
Work unsociable hours where reasonable if required to meet customer needs.
To report to the company any potential quality related issues noted during the work assignment.
Ensure all training within PEP and Atlas portals are completed in a timely manner.
Always represent in a positive and professional manner.
Excellent communication skills on a technical level with both internal and external customers.
Key Competencies
Background in service and engineering.
Marine engineering background (Royal Navy, Merchant Navy, Ships Crew, Drydocks etc.).
Electrical & Mechanical experience required.
HV Experience (electrical motors & Inverters).
Electronic control systems.
Microsoft office.
Hold a valid driving licence.
Package Details: -
Permanent Contract
41 hour working week.
£50k – £75k (dependent on experience)
Annual Bonus (pro rata on year of joining)
25 days holiday (pro rata on joining)
Pensions 3% EE and 6% ER
Life Assurance
Salary/Bonus Sacrifice
Private Health Care
Dental Health Care
Cycle to work scheme
The salary on offer is between £50,000 and £75000 depending on experience