Overview
Join to apply for the Christmas Customer Assistant - Food - Skegness SF role at Marks and Spencer. We are seeking passionate individuals who take pride in their knowledge of M&S Food products and are excited to share it with our customers. You’ll be a brand ambassador who’s ready to recommend our newest Food products and deliver remarkable service to ensure customers feel valued every time they shop with us.
Work pattern
Saturday 12:00 - 18:30; Sunday 11:45 - 18:00. Additional shifts may be required to cover operational needs during the weeks commencing 14th and 21st December, up to full-time hours.
Note: There is a +£3.00 per hour unsocial premium for hours worked between 22:00-06:00.
Responsibilities
* Serve customers efficiently on the shop floor and at service points.
* Keep the store clean and tidy; ensure shelves are stocked with product.
* Monitor and deliver on daily sales targets, priorities, promotions, and selling opportunities.
* Proactively engage with customers to understand their needs, make recommendations, and deliver remarkable service.
* Build expert product knowledge to sell and recommend our products and services.
* Utilize digital tools and in-store devices to enhance the customer experience.
* Work across various store areas, adapting to changing demands of the retail environment.
Qualifications / Key Capabilities
* High levels of customer service and attention to detail.
* Open to and act upon feedback; take accountability for planning and managing own workload.
* Strong communication skills; able to build positive relationships and be a good listener.
* Digital confidence and ability to use tools and devices to assist customers.
* Adaptable to changing situations and flexible to work across store areas.
Benefits and culture
We’re committed to an inclusive organisation with opportunities for flexible working where possible. If you require reasonable adjustments during the recruitment process, please let us know so we can provide a fair and transparent assessment.
#Christmas
Employment details
* Seniority level: Entry level
* Employment type: Part-time
* Job function: Other
* Industry: Retail
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