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Tribunal and complaints officer

Liverpool (Merseyside)
i-Jobs
Complaints officer
Posted: 10h ago
Offer description

Tribunal and Complaints Officer

Location: Cunard Building, Water Street, Pier Head, Liverpool, L2 2BS

Start Date: ASAP

Contract Duration: 3+ months

Working Hours: Mon – Fri, 09:00 – 17:00, 37 Hours per week

Pay Rate: £41.83 per hour

Job Ref: OR18918

Job Responsibilities

Assist in reducing complaints and tribunals related to SEND.

Provide expert support to manage and clear the backlog of cases.

Work on-site one day per week.

Person Specifications

Must Have:

Proven experience in handling SEND complaints and tribunal processes.

Nice to Have:

Experience in interim roles providing short-term support.

DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability specific organizations or hirers to whom you do not wish your details to be disclosed

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