About Slidie Sliderson
Slidie Sliderson is a next-generation family entertainment destination combining giant dry slides, interactive attractions, competitive socialising, great food and drink, and unforgettable family experiences. We’re building a brand designed to become the world’s most exciting slide park operator.
The Role
As General Manager, you will have full responsibility for the commercial and operational performance of the venue. This is not simply a venue management role. We are looking for a leader who can build a high-performing culture, deliver exceptional guest experiences, drive revenue growth and create a destination that families return to again and again. With ambitious 5 year growth plans to open another 10 UK destinations, the role comes with amazing opportunities to progress to senior / board management level.
Key Responsibilities
Leadership
- Full operational site responsibility
- Recruit, develop and inspire a team of 50+ colleagues.
- Create a culture of energy, accountability and fun.
- Lead, coach and develop managers and supervisors.
- Conduct regular performance reviews and succession planning.
- Producing weekly management reports
- Full P&L management of £3 million turnover
- Launch of future new sites
Guest Experience
- Deliver world-class guest experiences every day.
- Monitor guest feedback and online reviews.
- Drive industry-leading Net Promoter Scores.
- Drive exceptional customer service throughout the team
- Resolve guest concerns quickly and professionally.
Commercial Performance
- Own venue revenue and EBITDA performance.
- Maximise admissions, memberships, parties and F&B; sales.
- Identify opportunities to improve spend per head.
- Deliver labour and cost controls in line with budget.
Operations & Safety
- Ensure smooth day-to-day venue operations.
- Maintain exceptional cleanliness and presentation standards.
- Oversee attraction availability and maintenance schedules.
- Lead a strong health & safety culture and statutory compliance
What We’re Looking For
- Minimum 5 years’ management experience.
- Experience leading large team
- Proven record of P&L management
- Strong commercial awareness and sales focus.
- Excellent communication and leadership skills.
- Career ambitions to climb the ladder
- Experience in leisure, hospitality, FECs, bowling, holiday parks or attractions preferred.
Success Looks Like
- Build and retain an exceptional team.
- Deliver outstanding guest reviews.
- Establish Slidie Sliderson as Warrington’s leading family attraction.
- Achieve revenue and EBITDA targets.
- Help shape the future growth of the Slidie Sliderson brand.
More Slides. More Smiles. More Memories.