Salary: £35,000–£38,000 + Bonuses (OTE £3,000–£4,000) Hours: Monday–Friday 7:30am–5:00pm + Saturday rota (9:00am–12:30pm) Benefits: Company car, mobile phone, 5 weeks holiday + bank holidays, pension, health cash plan
A long‑established and reputable installation business within the home improvement sector is seeking an experienced Office Manager to oversee the day‑to‑day running of their Watford operation. This is a fantastic opportunity to join a small, busy, and supportive team where you’ll manage office operations, coordinate installations, and lead a team of four.
This is a hands‑on role that will involve learning the product range and occasionally assisting with lifting and moving goods.
Key Responsibilities
Leading, supporting, and developing a team of four
Managing customer enquiries and product sales
Handling incoming calls and emails
Providing face‑to‑face customer service
Processing orders and scheduling installation work
Checking deliveries against paperwork and maintaining stock accuracy
Ensuring the office runs efficiently and professionally
Some heavy lifting involved as part of the role
Essential Skills & Experience
Previous supervisory or management experience
Strong sales and customer service background
Excellent communication skills (written and verbal)
Confident managing workload and prioritising tasks
IT literate
High attention to detail
Team‑focused approach
Full UK driving licence (up to 3 points acceptable)
Desirable Backgrounds
Garage doors
Construction
Home improvements
Builders’ merchants
Installation‑based or product‑led environments
What’s on Offer
£35,000–£38,000 basic salary (DOE)
Monthly, quarterly, and annual bonus scheme (OTE £3,000–£4,000)
Company car
Company mobile phone
5 weeks holiday + bank holidays
Health cash plan
Company pension
Supportive working environment and full training
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