Rental Sales Agent – Edinburgh Airport
Europcar is looking for Rental Sales Agents to work at the Edinburgh Airport location. The role involves providing a world‑class customer‑facing service and offering additional products and services to customers in a fast‑paced environment.
Benefits
- Competitive basic salary
- 5.6 weeks holiday (including bank holidays)
- Enhanced maternity and adoption leave (subject to service and earning qualifications)
- Pension and life insurance scheme
- Discounted car hire rates across our network
- 20% discount on EE mobile phone contracts
- Confidential legal and support service through BUPA
- Career progression and development opportunities
Main duties
- Provide a high‑quality rental service to meet customer needs.
- Recognise and report on prospective business opportunities and competitor activity.
- Sell company services and products to achieve sales targets.
- Handle telephone enquiries in a polite and professional manner.
- Accurately complete all rental administration and vehicle documentation, including damage reporting.
- Maintain responsibility for cash, vehicles, premises, and customer safety.
Key skills and attributes
- A full, valid clean driving licence with a minimum of 4 years driving experience.
- Ability to work as part of a team.
- Clear verbal and written communication skills.
- Positive attitude and professional appearance.
- Ability to influence others and respond positively to objections.
- Effective time‑management and task prioritisation under pressure.
- Attention to detail.
- Ability to work to procedures and follow instructions.
Commitment to equal opportunity
We welcome and encourage applications from individuals of all backgrounds, experiences, and abilities, regardless of race, ethnicity, gender reassignment, nationality, sexual orientation, age, disability status, religion, or any other dimension of diversity. If you need accommodations or assistance during the application or interview process, please let us know.
