?? Job Opportunity: HubSpot & Business Analytics Specialist
??Location:Chippenham
??Department:Oakhouse
??Reporting to:Oakhouse Systems Lead
-----------------------------------
?? About the Role
Oakhouse is looking for a proactive and data-drivenHubSpot & Business Analytics Specialistto join our team in Chippenham. This role is central to optimising our CRM and automation processes, enhancing cross-functional collaboration, and driving actionable insights across the business.
Youll work closely with teams in sales, marketing, customer service, and franchise operations to ensure HubSpot is configured to support business goals and integrated seamlessly with other systems.
-----------------------------------
??? Key Responsibilities
1. Configure and optimiseHubSpot workflows, lead-nurturing sequences, and sales pipelines to align with business goals.
2. Collaborate withsales and marketing teamsto improve lead management, conversion, and customer retention.
3. Partner withcustomer serviceto enhance the HubSpot service hub and enable new customer contact channels.
4. Work with theCustomer Journey teamto build and refine marketing automations.
5. Developdashboards and reportsto track KPIs and deliver actionable insights.
6. Design and ma...