Join to apply for the Veterinary Receptionist (Part-Time) role at IVC Evidensia.
We are looking for a friendly and approachable veterinary receptionist to join our team at IVC Evidensia. The ideal candidate will have a passion for animals and experience in customer service and administrative tasks. Excellent communication skills – both verbal and written – are essential, as are strong organisational skills, attention to detail, the ability to multi‑task in a fast‑paced environment and proficiency in computer skills.
Responsibilities
General reception duties include greeting clients and their pets as they arrive at the practice. Other duties include:
* Answering phone calls
* Triage emergency phone calls
* Scheduling appointments
* Updating patient records
* Dispensing medications
* Processing payments/banking
* Dealing with outstanding accounts
* Maintaining cleanliness of reception, consult rooms and communal areas
About The Team
Our greatest asset is our team. Our experienced veterinary surgeons are supported by a dedicated team of nurses and support staff. We take pride in providing the highest level of patient care and customer service. The reception team currently consists of 11 staff working across three practices in Ayrshire, Saltcoats, Largs and Dundonald.
Shift Pattern
We are looking for someone to work 20 hours over 5 days. Weekends will be 1 in 8.
Benefits
* Annual leave – 6.6 weeks (FTE)
* Additional annual leave for your birthday added to your holiday allowance
* Enhanced family‑friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay
* Cycle to work scheme
* Initiatives focused on employee wellbeing
* Non‑accidental injury support
* Learning and development opportunities via the IVC Evidensia Academy
* Pawsome Benefits – reward gateway with discounts and cashback at 100+ retailers
* Pension scheme
* Discounted staff pet care
Pay
£0 – £0 per hour
Seniority Level
Entry level
Employment Type
Part‑time
Job Function
Health Care Provider
Industries
Veterinary Services
#J-18808-Ljbffr