Digital Account Director
A trailblazer in the e-commerce sector, Unicorn Orange is now seeking a Digital Account Director to oversee a small team (4-6 members) of account managers who are the primary points of contact for our diverse client base. Your leadership will be instrumental in nurturing and developing your team, ensuring they excel in their roles and maintaining exceptional service standards. You will strategically look at ways to innovate and grow the agency, with a focus on improving processes to improve efficiencies of your team.
You will meet and exceed KPIs focused on client retention, staff retention, and new business revenue. Ensure you are aware of industry trends and changes to Amazon and how these changes impact us and can be used to generate new ideas.