Overview
Under the guidance of the Head of Food & Drink, the role holder is responsible for overseeing the effective day to day operation of outlets within a specific area of the Campus, delivering effective and consistent standards and service within food and drink outlets. Putting the staff, customers, and culture of continuous improvement at the centre of what we do, the role holder will assist in the development of the department, the service and experience it creates and be accountable for the planning, management and financial performance of the outlets. The Campus Experience department was created in October 2022 and sits under the leadership of Student Experience Services and brings together, Food and Drink, Sport, Conferencing, Residential Services, Nursery, Car Parking & Sustainable Travel, Welcome, Transition & Faith Centre and Student Inclusion & Engagement. The next 5 years will see an incremental transformation in Campus Experience and the portfolio in a way that creates a thriving campus for students, staff and the community to dwell and help create spaces that will create world class experiences that is fit for the future.
Responsibilities
* Oversee day-to-day operation of outlets within a specific area of the Campus to ensure effective and consistent standards and service in food and drink outlets.
* Lead and develop staff, prioritising customer experience and a culture of continuous improvement.
* Plan, manage and monitor the financial performance of the outlets, ensuring efficient operations.
Benefits
* Flexible working - we support a culture of flexible and agile working to help you find the right balance
* Professional development - we offer a comprehensive package of training and development opportunities to help you achieve your full potential
* Our community - there''s a real sense of belonging here at Salford. We value diversity in backgrounds and experiences; our difference makes us stronger, and together we share a passion for improving students' lives
* The Perks! - MySalford, our online employee portal offers a wide range of lifestyle benefits and discounts
* Wellbeing support - we have services and facilities dedicated to mental and physical health, including Employee Assistance Programme and counselling, and sports and fitness facilities including discounted gym memberships
* Sustainable Salford - commitment to Net Zero by 2038 and embedding sustainability in all aspects of university life
* Our Peel Park campus is unique with green spaces and good transport links
* Team Salford - join us in Salford and be part of one of the UK's fastest growing universities
* A rewarding career - making a difference to students, the local community, and the wider world
* Competitive salary - and excellent pension scheme
* An impressive 32 days leave - plus bank holidays, additional time off at Christmas and the opportunity to buy more
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