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Senior customer support administrator - information governance - nay16002

Irvine
North Ayrshire Council
Customer support administrator
Posted: 1 September
Offer description

Job Summary

Temporary for 1 year.

Interview Process: We may conduct interviews in person or via Microsoft Teams. For virtual interviews, you'll need a device with a camera and internet access. Guidance will be provided.

Support for Applicants: We are a disability confident leader and support reasonable adjustments during recruitment. For more info, visit important-information-for-applicants (north-ayrshire.gov.uk).

The Senior Customer Support Administrator (Information Governance) role is based within North Ayrshire Council's Corporate Information Governance Team. Reporting to the Information Management Officer/SAR Manager, the postholder will support all Information Governance functions, focusing on handling Subject Access Requests. Responsibilities include coordinating information requests according to legislation, supporting staff, and managing requests from creation to disclosure. For details, see the attached Role Profile.

Learn more about us and why we are a Great Place to Work.


Staff Values & Behaviours

Our recruitment process explores our staff values of Focus, Passion & Inspiration. Further info on staff values and how to complete application questions is available at Staff values and behaviours.


Additional Information

References: If required, you will be notified if you are successful for an interview. Not providing references may delay the process.

Workstyles: We have four workstyles; this role is classified as Agile, meaning flexible work from home, office, or multiple locations. Attendance at the office may be required on set days. More info is available in our HR Guide - Workstyles. For questions about this workstyle, ask at interview.

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