Overview
Tesco Colleague - Post Office - Thatcham Express
Location: Thatcham
Employer: Tesco
Reference: tesco/TP/17994517/959482/0/614
Availability Window: the following times are preferred. We will schedule contracted hours within these times, with 3 weeks' notice of exact shifts. We support flexibility if your availability is close to but not exactly the advertised times.
Salary: Our Post Office colleague rate of pay starts from £12.87/hour; this increases to £14.08/hour for stores inside the M25. Additional payments may apply depending on location.
Hours: It’s our policy to offer new colleagues a minimum of 16 guaranteed hours each week; roles are also available with a minimum of 12 hours.
Note: You may need to provide your bank details on your agreed start date if offered the role. Tesco is committed to inclusive recruitment and accessibility.
Responsibilities
* Knowing customers and serving them with passion and pride; delivering great natural service.
* Being passionate and knowledgeable about products and services within the store.
* Applying training to work safely, effectively, and to serve customers brilliantly.
* Making decisions that are right for customers and delivering routines to meet customer needs at the right time.
* Processing transactions and handling money, stock with accuracy and integrity while managing cash transactions confidently.
* Handling confidential and important documents with care and attention to detail.
* Completing all regulatory training and tests within required timescales.
* Ensuring compliance with legislative or contractual requirements.
* Following confidential waste disposal routines.
* Participating in seasonal, community and charity events to create an inclusive atmosphere.
* Working across the store in service, picking and replenishment areas as required.
* Being yourself, living Tesco values, and following policies to make everyone feel welcome.
Requirements
* Passion for delivering great service, greeting customers with a smile, and serving with pride.
* Ability to build rapport so customers have a positive shopping experience.
* Ability to take initiative and make decisions in customers' interests.
* Ability to work independently and as part of a team; strong communication.
* Ability to build relationships with colleagues to foster team spirit.
* Reliable, well-presented, and ready to be a brand ambassador.
What’s in it for you
* Holiday entitlement starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank Holidays).
* Discounts: 10% off and 15% at pay day weekends with Tesco Colleague Clubcard; access to more savings with family card.
* Free wellbeing resources for mind, body and life; life cover of five times pay and pension with employer matching contributions up to 7.5%.
* Benefits to suit you: discounts, shares, cycle to work schemes, and more; uniform provided.
* Access to colleague networks for support and inclusion.
About us
Tesco’s vision is to become every customer’s favourite way to shop. Our core purpose is to serve customers, communities and the planet better every day. We are committed to an inclusive culture where differences are valued and opportunities are equal for all.
We are moving towards a blended working week (office and remote). Details will be discussed during the recruitment process.
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