About The Role
We have an excellent opportunity available for a motivated Service Advisor to join our team at Maranello Ferrari Egham. You will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, keep the customer up to date at every stage, and liaise with technicians/workshop control about vehicle statuses to ensure timely delivery. You will also have the ability to give the best advice on our products and services to our customers.
This is a challenging role where customer care always comes first; you will take the time to talk to people, build genuine rapport, and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns, which can typically include weekends to ensure we provide our customers with the highest possible levels of service.
About You
Ideal candidates will have excellent organisational and administrative skills with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a busy environment. Working knowledge of Kerridge is advantageous but not essential. Applicants must have Service Advisor experience within the automotive industry as a minimum requirement.
Why Sytner?
Sytner Group offers an industry-leading benefits package. We are focused on continuous improvement and creating an environment where everyone feels valued, supported, and able to reach their full potential.
* Enhanced Holiday Entitlement – 33 days inc. bank holidays
* Industry-leading Maternity, Paternity and Adoption Pay
* Career Development
* Recognition of Long Service every 5 years
* Discounted Car Schemes
* High Street Discounts
* Discounted Gym memberships
* Cycle to work scheme
* One day a year paid voluntary / community work
Location
Maranello Ferrari Egham
Tower Garage, Egham, Surrey, United Kingdom, TW20 0AX
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Other
Industries
* Retail Motor Vehicles
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