MUST HAVE RECEPTIONIST EXPERIENCE FULL TIME/ 2 YEARS EXPERIENCE Overview The Farmhouse is a well-loved establishment known for its delicious cuisine, warm atmosphere, and exceptional customer service. We take pride in offering our guests a memorable dining experience, and our team is dedicated to making each visit special. We are looking for a friendly and organised individual to join our team as a Full-Time Receptionist. As the Full-Time Receptionist/host, you will be the first point of contact for our guests, ensuring a welcoming and positive experience. Your role will include greeting guests, managing reservations, answering phone calls, and providing general administrative support. This is an excellent opportunity for someone who enjoys interacting with people and thrives in a dynamic environment. Responsibilities Greet Guests: Welcome guests with a warm smile and friendly demeanour, making them feel valued and comfortable from the moment they arrive. Manage Reservations: Efficiently handle reservations and manage the booking system, ensuring accurate seating and accommodating special requests. Answer Enquiries: Respond to phone calls and emails, providing information about our menu, specials, hours of operation, and events. Provide Customer Service: Address any guest concerns or issues promptly and professionally to ensure a positive dining experience. Support Administrative Tasks: Assist with clerical duties such as organizing documents, handling mail, and supporting the management team as needed. Maintain Reception Area: Keep the reception area clean, organized, and inviting, reflecting the high standards of our restaurant.