Job Description:
Highlands Perfect Stay ltd is seeking a dedicated and detail-oriented Property Care Specialist to join our team. This role is crucial in maintaining the high standards of cleanliness and comfort that our guests expect. The ideal candidate will take pride in their work, ensuring that our properties are always pristine, welcoming, and ready to provide a relaxing experience for our guests.
Please Note: As we operate multiple properties, you will be expected to work in different locations such as Alness, Invergordon, Tain and Inverness.
Key Responsibilities:
* Property Cleaning: Thoroughly clean and maintain all areas of our accommodations, including bedrooms, bathrooms, kitchens, living spaces, and outdoor areas.
* Guest-Ready Preparation: Ensure each property is perfectly staged and guest-ready, with all amenities in place, and specific guest requests fulfilled.
* Routine & Deep Cleaning: Perform routine cleaning tasks and periodic deep cleaning to maintain the highest level of standards.
* Inventory Management: Monitor and manage cleaning supplies and guest amenities, ensuring all properties are well-stocked.
* Quality Control: Conduct final inspections of properties before guest check-ins to guarantee cleanliness and presentation meets our standards.
* Communication & Reporting: Promptly report any maintenance issues, property damage, or necessary repairs to the management team.
* Guest Interaction: Occasionally interact with guests in a professional and friendly manner if encountered during duties.
* Property management App Usage: Utilize the app to log cleaned rooms and track upcoming cleaning schedules.
Requirements:
* Driving: A car and a valid driving license are required, as you will need to drive to different properties as part of your daily duties.
* Communication: Ability to communicate effectively over phone and text.
* Professionalism: Be punctual and professional at all times.
* Attitude: A can-do attitude with an interest in growing and learning within the role.
* Working Hours: Various options available. Typically 10:00 AM to 2:00 PM, 3 to 4 days a week, and the option for freelance work. Permanent, year-round employment.
* Trial Period: Following a 6-month trial period, you will gain access to additional training opportunities and certifications to further enhance your skills and professional development.
* Dress code: Wear clean black attire and maintain good hygiene.
Qualifications:
* Proven experience in cleaning, housekeeping, or a similar role within the hospitality industry.
* Strong attention to detail and a commitment to maintaining high standards.
* Ability to work independently and manage time efficiently.
* Flexibility to work varying hours, including weekends and holidays as needed.
* Reliable, with a strong work ethic and a positive attitude.
* Basic knowledge of cleaning products and safety protocols.
* A passion for creating welcoming and comfortable environments for guests.
Benefits:
* Flexible working hours with the option for freelance work.
* 28 days of holiday, including birthdays off.
* Opportunity to be part of a growing, family-oriented business.
* Training and development opportunities, including access to courses and certifications.
* Bright HR is a handy app showing easy access to our rota and holidays and it is a handy learning platform.
* Bright Exchange has loads of good deals and discounts on products and services.
* Health Assure is a free phone number to get advice on anything mental health related.
How to Apply:
If you are passionate about maintaining beautiful spaces and contributing to an exceptional guest experience, we would love to hear from you. Please send your CV and a brief cover letter outlining your experience and why you would be a great fit for this role.
Job Types: Part-time, Freelance
Pay: From £12.21 per hour
Licence/Certification:
* Driving Licence (required)
Work Location: In person