Overview
Join to apply for the Team Member FoH role at The Wonderfield Group.
Operations - Westfield Stratford
Contract: Full Time
Salary: £12.21
Contracted Hours:
We burst onto the restaurant scene in 1997, when we shook up London and showed the UK a new way of eating. Part of this was the 'kaiten' conveyor belt and colour-coded dishes which made our name.
We are about fresh, flavoursome, authentic Japanese food. Sushi is what we are famous for, but we also have a range of hot street food. We have over 70 restaurants worldwide and kiosks in the UK, with grocery products and pre-pack sushi in major supermarkets.
About You
We are looking for dynamic individuals with a love and passion for food to join us on our exciting journey. Our people are at the heart of what we do:
You will be a role model, have an appetite for success and a real thirst for delivering exceptional results.
You will be ambitious and hungry to learn.
You will always strive to do your best.
You will be enthusiastic and have a positive disposition.
You will embrace challenges head on, with a willing can-do attitude.
You will want to be part of our success story.
Responsibilities
* You will be the face and point of contact for all our customers to see, ensuring their experience is a great one
* A bubbly disposition with a willingness to go the extra mile for our customers
* Welcoming and greeting all customers that visit or contact our restaurant for reservations and bookings
* Ensuring you are up to date with product knowledge of all our dishes
* Promoting of our menus to maximise sales opportunities
* Maintaining a safe environment for all our customers including Health & Safety, Hygiene controls and allergens intolerances
* You will complete all training to be fully aware how to maintain a safe environment for our Team & Guests
* You will have strong knowledge of all our products to deliver the highest standard of service
* You will upsell to increase sales and drive repeat business
* You will be part of the YO! Team, a real team player who enjoys supporting the rest of your team
* You will keep yourself well informed of what’s going on by checking YO! 360, attending Team Meetings and Team Briefs
* You will work as a team aiming to deliver an exceptional guest experience across each shift
* You will contribute to the success of the restaurant and its profitability
* You will be committed to the safety of our Team & Guests within the restaurant
* You will complete all cleaning tasks in a timely manner as prescribed
Benefits
* Fantastic working hours
* Free YO! food – you can enjoy a selection from the menu on your shifts
* Grow with YO! – we will support professional qualifications up to Degree level
* Brilliant support
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Management and Manufacturing
* Industries: Food and Beverage Services
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