Job Description
Please note that while you are applying for roles within specific home departments such as Ride Host, Retail, Sales & Admissions, or other front-line teams, you may be required to support additional departments based on operational needs. Flexibility is essential, and you may be scheduled in alternative areas at certain times during the season.
Do You Want a Job That Offers a Little Bit of Everything?
Within the exciting role of Resort Champion, you can gain experiences and develop skills across several departments at Alton Towers Resort. This multi-skilled role allows you to become an adaptable and versatile member of the team, supporting a range of areas across the resort. If you have a passion for exceptional customer service and thrive in a fast-paced environment, this is the role for you!
About The Role
As a Resort Champion, you will play a crucial part in the guest journey, interacting with guests and ensuring their experience is memorable from start to finish. Your responsibilities will span various departments, providing you with the opportunity to learn and grow while delivering outstanding service.
Key Responsibilities
1. Guest Engagement: Actively engage with guests, providing them with information, assistance, and support throughout their visit to enhance their experien...