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Manager – finance managed services

London
Pwc
Manager
Posted: 14 September
Offer description

The role

:

PwC’s Finance Managed Services (FMS) team is growing rapidly as clients increasingly seek innovative, tech-enabled and insight-driven support to transform their finance operations. Our team has been successful in winning and delivering multiple global Finance Managed Services, and we have an exciting ambition.

As a Manager in our FMS team, you will help shape the delivery of managed finance services for our clients. You will be joining a team that has grown over the past year and has developed a culture of innovation, market disruption and entrepreneurialism. You will deliver scalable, resilient, and cost-effective finance service models that combine operational excellence with strategic insight. We focus on reimagining our clients’ finance operating and delivery models.

Our FMS solutions are designed to be 'plug and play', offering clients scalable capabilities that can be deployed and adjusted over time, providing a flexible alternative to expanding in-house finance teams. We leverage leading cloud-based finance systems, such as Sage Intacct, and a range of other systems tailored to specific industries or business sizes.

We foster a dynamic culture, encouraging feedback, creativity, and inclusion. We value diversity of thought and experience, and we are looking for talented, driven and intellectually curious professionals who are entrepreneurial, collaborative, and motivated by challenge.

What your days will look like:

1. Managing end-to-end design and delivery of finance managed services

2. Playing an active role in managing and developing senior finance client relationships, including interactions with Finance Leads and Finance Directors

3. Developing commercial proposals and shaping operating models that align with client needs, compliance requirements, and transformation goals

4. Working with multi-disciplinary delivery teams (onshore and offshore), driving performance against KPIs, SLAs, and contractual commitments

5. Shaping and developing client deliverables

6. Driving and proactively supporting the management of client engagements, supporting a Director or Partner

7. Applying digital technologies such as workflow tools, analytics platforms, and automation (RPA / AI) to continuously enhance delivery

8. Supporting pursuit activity by contributing to bids, proposals, and solution design sessions

9. Coaching, mentoring, and developing team members, fostering a culture of continuous learning

10. Managing commercial performance of engagements, including contract profitability and growth

11. Be actively involved in business development activities to identify and research opportunities on new / existing clients

12. Working closely with colleagues across our Finance Transformation and ERP team closely aligning our FMS work with wider Finance Transformation projects

This role is for you if:

13. Strong understanding of core finance processes (e.g. Record to Report, Order to Cash, Procure to Pay, and FP&A) and how they operate within a managed service environment

14. Strong background in delivering complex finance operations, outsourcing or managed services engagements or finance transformation and ERP projects. This would ideally include Finance Operating Model design; Finance process design and run; Shared Services Centres and Outsourcing experience

15. Experience working with Shared Services or Global Business Services (GBS) models

16. Practical knowledge of leading ERP platforms (e.g. SAP, Oracle, Workday) and how to leverage them for service efficiency and automation

17. Strong interpersonal, stakeholder management and relationship-building skills, both internally and with clients

18. Strong problem-solving and delivery skills, with a passion for innovation, automation, and digital enablement

19. A collaborative leadership style that empowers teams and fosters capability development

20. The ability to thrive in a dynamic, fast-paced environment and adapt to changing business needs

21. Excellent verbal and written communication skills, with the ability to explain complex and technical concepts in simple, accessible language

22. A passion for understanding client strategies and requirements, and a drive to build scalable, robust, and forward-thinking finance solutions

What you’ll receive from us:

No matter where you may be in your career or personal life, our are designed to add value and support, recognising and rewarding you fairly for your contributions. We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.

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