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Jira administrator

Winnersh
Permanent
Jira administrator
Posted: 22 January
Offer description

Raytheon UK At Raytheon UK, we take immense pride in being a leader in defence and aerospace technology. As an employer, we are dedicated to fuelling innovation, nurturing talent, and fostering a culture of excellence. Joining our team means being part of an organisation that shapes the future of national security whilst investing in your growth and personal development. We provide a collaborative environment, abundant opportunities for professional development, and a profound sense of purpose in what we do. Together, we are not just advancing technology; we're building a community committed to safeguarding a safer and more connected world. About the role: Atlassian Jira Administrator to design, implement, migrate and run isolated, per-project Jira environments. You will capture the requirements and build custom workflows and permission models, provide daily user support, and lead migrations between Atlassian instances. This role requires hands-on Cloud and Data Centre Atlassian Suite administration, migration experience, strong stakeholder skills, automation rules and JQL experience. Key responsibilities will include: Design and maintain isolated per-project environments: create and manage project-specific Jira projects, permission schemes, issue types, screens, custom fields, and notification schemes. Build custom workflows and permission models tailored to each project's process, security, and compliance needs. Day-to-day support: respond to user tickets, troubleshoot issues, perform audits, update documentation, and deliver training and onboarding for end users and project admins. Integrations and automation: automation rules, and marketplace apps to support per-project customizations while minimizing cross-project risk. Governance and change control: enforce naming conventions, change approval workflows, access reviews, and periodic audits to keep isolated environments secure and consistent. Be 'Responsible for championing and fostering a culture of Environmental, Health, and Safety (EHS) compliance and continuous improvement'. Any other duties required to develop the Training Design Service. Essential: Should have working knowledge and practical experience of: Proven Atlassian administration experience (Jira Cloud and/or Data Centre) with strong hands-on configuration of projects, workflows, schemes, screens, and permissions. Strong stakeholder and support skills: experience gathering requirements, training users, and delivering day-to-day support with clear documentation. Security and governance mindset: experience with permission modelling, SSO/SAML, and periodic access/audit processes. Automation and integration skills: automation rules, and common add-ons (e.g., ScriptRunner, Automation for Jira). Custom-per-project design skills: ability to design and operate multiple isolated environments without cross-contamination of schemes or data. Strong understanding of Excel, VBA and Jira/Excel interactions. Desirable Atlassian certifications (Atlassian Certified Jira Administrator or equivalent). Experience with multi-tenant or multi-project governance at scale. Familiarity with Agile frameworks (Scrum, Kanban) and integrations Prior experience managing Atlassian Data Centre tenancy, tenancy-level settings, and marketplace app governance. Responsibilities Role requires hands-on Cloud and Data Centre Atlassian Suite administration, migration experience, strong stakeholder skills, automation rules and JQL experience. Key responsibilities will include: Design and maintain isolated per-project environments: create and manage project-specific Jira projects, permission schemes, issue types, screens, custom fields, and notification schemes. Build custom workflows and permission models tailored to each project's process, security, and compliance needs. Day-to-day support: respond to user tickets, troubleshoot issues, perform audits, update documentation, and deliver training and onboarding for end users and project admins. Integrations and automation: automation rules, and marketplace apps to support per-project customizations while minimizing cross-project risk. Governance and change control: enforce naming conventions, change approval workflows, access reviews, and periodic audits to keep isolated environments secure and consistent. Be 'Responsible for championing and fostering a culture of Environmental, Health, and Safety (EHS) compliance and continuous improvement'. Any other duties required to develop the Training Design Service. Benefits and Work Culture Benefits Competitive salaries. 25 days holiday statutory public holidays, plus opportunity to buy and sell up to 5 days (37hr) Contributory Pension Scheme (up to 10.5% company contribution) 6 times salary 'Life Assurance' with pension. Flexible Benefits scheme with extensive salary sacrifice schemes, including Health Cashplan, Dental, and Cycle to Work amongst others. Enhanced sick pay. Enhanced family friendly policies including enhanced maternity, paternity & shared parental leave. Car / Car allowance (dependant on grade/ role) Private Medical Insurance (dependant on grade)

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