The CSR Group are currently recruiting for a family owned and operated business with ambitious growth plans for the future. They are seeking to employ a Head of Operations for the construction side of their business, based out of their head office in Bangor.
Overview
The Head of Operations will oversee the day-to-day running of the business, ensuring that all construction projects are delivered safely, on time, and to budget. This role combines strategic leadership with hands-on management, supporting a small, close-knit team to deliver quality workmanship and maintain strong relationships with clients, suppliers, and subcontractors.
Responsibilities
* Oversee all operational aspects of construction projects from planning through completion.
* Develop and implement efficient systems for scheduling, resource allocation, and project tracking.
* Work closely with the owner to set business goals, budgets, and operational strategies.
* Ensure compliance with health, safety, and environmental regulations.
* Supervise and support site managers, foremen, and office staff.
* Manage procurement and supplier relationships, ensuring cost control and quality standards.
* Review contracts, tenders, and estimates for accuracy and profitability.
* Monitor project performance, identifying risks and resolving issues quickly.
* Maintain strong communication with clients to ensure satisfaction and repeat business.
* Support business growth initiatives, including staff development and process improvements.
* Lead recruitment and continue to drive skilled resource to the business.
* Assist in the development of KPI’s and ongoing ownership of initiatives.
Qualifications & Skills
* 5+ years of experience in a senior construction management or operations position, preferably in a small or medium-sized company.
* Strong understanding of construction methods, scheduling, and financial management.
* Proven leadership and team management skills.
* Excellent organisational and problem-solving abilities.
* Strong communication and negotiation skills.
* Familiarity with project management software.
* Commitment to quality, safety, and continuous improvement.
Personal Attributes
* Hands-on and adaptable with a “can-do” attitude.
* Strong sense of ownership and accountability.
* Ability to balance operational detail with strategic thinking.
* Approachable and team-oriented leader.
* Relatable to individuals from all different backgrounds and personalities.
Skills
* Construction
* Business Development
* Contract Management
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