Assistant General Manager – Starbucks T5A Heathrow Airport If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you. We work with more than 500 brands, from our own creations like Upper Crust, Millie’s Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog. As Assistant General Manager, you'll be rewarded with a competitive salary of £33,000p.a and enjoy: 75% discount while on shift Tax free shopping Colleague discount - up to 50% on other SSP stores Friends & Family discount 20% (not applicable to all brands) Flexible working Management bonus scheme Help@Hand - which includes access to digital GPs, 24/7 helpline for you & family Wellbeing support through Retail Trust and family-friendly leave Variety of networks to support you, Neurodiversity, LGBTQ and many more Life assurance Apprenticeships and ongoing development opportunities Share incentive plan (SIP) We're looking for an inspirational Assistant General Manager to join our team @ Starbucks You'll have the opportunity to make a difference every day, as you support your manager and team to deliver exceptional customer service and operational excellence. As Assistant General Manager you’ll: Be passionate and dedicated and a strong support to the General Manager. Have the highest standards of brand quality and safety for our customers and team. Be an inspiration to the team to deliver outstanding customer service and loyalty. Mentor and train the team to grow and excel. Have proven experience and confidence in leading a team. Set an example of excellent service skills. Communicate effectively and clearly. Be adaptable and resilient in any situation. Please note that Heathrow Airport location is a secure environment, if successful you’ll have to provide references to cover the last 5 years and undergo a criminal record check to comply with airport regulations. SSP is proud to be an equal-opportunity employer that seeks to recruit and retain the most talented individuals from a variety of backgrounds, skills, and perspectives. Start the best part of your journey with us!