Multi Skilled Service Engineer – Fire and Security
Johnson Controls – a global market-leading engineering and integrated solutions company. They are leaders in the Fire & Security sector with cutting-edge technology.
Johnson Controls owns a portfolio of fire & security brands, including Tyco, ADT, WOT, Esotec, and more.
This position is for our ADT brand. At ADT, we are passionate about making a positive impact worldwide by providing advanced security solutions, protecting people and the environment, giving back to communities, and innovating continuously.
We are at the forefront of solutions that safeguard homes and businesses. To stay ahead, we evolve constantly. We seek individuals who share our vision of making the world a safer place.
What you will do
Our Service Engineers service Intruder Alarms, Access Systems, CCTV, and Fire Alarm Systems. The successful engineers will service these systems according to industry standards, delivering exceptional customer service with industry-leading technical expertise. We prefer engineers who can identify and resolve issues proactively. This role offers a fantastic opportunity for a time-served multi-skilled engineer to work within a high-performing team across a defined geographical region, with excellent career prospects.
How you will do it
* Provide excellent customer service, exceeding expectations and maintaining effective relationships.
* Service devices safely and responsibly, avoiding injuries, property damage, and material loss.
* Manage your time efficiently, prioritising jobs appropriately.
* Complete engineer reports, handover certificates, BSIA certificates, or checklists accurately.
What we look for
Essential:
* Experience in the Fire & Security industry
* Valid driving license
* Ability to lift and climb ladders
* Experience in a customer-facing environment
Preferred:
* Relevant qualifications such as 18th edition, NVQ, City and Guilds, BTEC, FIA
Why work for ADT?
We provide a platform for your career growth with ADT, offering various opportunities. Benefits include:
* Competitive salary with earning potential
* Overtime as required
* Industry-leading callout payments
* Travel time allowance (~7% of salary)
* Holiday purchase scheme
* Engineering commission scheme (~7% of salary)
* Sales referral incentives
* Pension contributions up to 7%
* 25 days holiday plus 10 bank holidays
* Company vehicle, uniform, PPE, tools, and ongoing training
* Health & Safety programs and employee assistance
* Career progression, including a new engineering ladder
* Average staff service length over 20 years
* Valuable team membership opportunity
* Staff referral bonus up to £2,000
* Rewards and recognition programs
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