About the Role
:
A General Operative. You will be out supporting residents with planned repairs and maintenance across our portfolio of properties, working from ‘job’ to ‘job’, on your planned route. You will be part of a local team undertaking high standard General repairs and refurbishment activities to Housing properties, delivering best in class customer service, and satisfying all safety, quality and cost control standards.
1. Take ownership in undertaking construction, fault finding and maintenance repairs aiming for a first time completion whilst remaining within budget and time parameters.
2. Ensure that the customer experience is central to all activities by adopting a professional manner when communicating with service users, clients, and both internal/external stakeholders This includes but is not limited to appearance, company ID, condition of vehicles and maintaining a high standard of Health & Safety requirements. It may be necessary where requested to obtain customer feedback on completion of works.
3. Process all activities in association with tasks/works electronically utilising a hand held device (PDA). This includes, but not limited to, worksheets, timesheets, and photographic evidence of works before / during / after, van stock replenishment, booking of annual leave, vehicle inspections, safeguarding issues, risk assessments and method statements.
4. Keep all supplied company assets in a good condition in line with the company policies and report to your Supervisor/Manager where damages occur.
5. Utilise existing stock or collect materials as and when required to meet works order requirements, in accordance with standard operating procedures for purchasing and van stock control compliance.
6. Attend informal and formal meetings and training sessions as required.
Role Criteria:
7. Experience in Ground working
8. Experience in Bricklaying
9. Worked within social housing
10. Good Communication skills
11. It Literate
12. UK Full driving license
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.
Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment.
Benefits we can offer you
13. 25 days annual leave plus bank holidays
14. Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
15. Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
16. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
17. Family friendly policies
18. Company Van, Fuel Card, and Uniform
Required Qualifications:
Bricklaying Level 2 Extended - City & Guilds, English, Secondary School