Our client, a recognised player in the Freight Forwarding and Transportation industry who specialise in offering supply chain and logistics solutions, ground transportation, air and ocean shipments, customs clearance, and supply chain management are looking to recruit a Customs Coordinator to join their team and offices in London, Heathrow. On Offer: * Offering a salary up to £29,500, dependant on skills and experience with yearly salary review * Working Hours: Monday – Friday, 8:30am – 5:30pm * 20 days annual leave public holidays. Holiday loyalty days up to a maximum of 5 days (1 per each full year of employment completed) plus one Milestone Day per year to take as you wish * After completing six months’ service, Death in Service equal to three times your annual salary * After one year’s service the company offers enhanced Pension contributions of 9% annual salary * After one year’s service employees are eligible to join the Private Medical Scheme (application process required) * Confidential EAP platform for you and your immediate family members as spouse/partners and children aged 16 to 24 in full-time education, living in the same household * Access to our Employee Discounts and Perks, which includes Grocery Shopping, Holidays, Movies, Sports, Wellness and many more Main Purpose of the Customs Coordinator role: Reporting to the Customs Manager, the role is to assist in areas of customs, directing and supporting multiple parties to ensure timely customs clearance of goods. Duties and Responsibilities of the Customs Coordinator: * Assist the Customs Manager in the execution of their duties to support the Head of Customs compliance and Managing Director’s vision of the company to become more competitive and profitable * Understand and execute the departments vision of good business development in order to successfully move Customs products * Complete all Customs Import activities correctly and on time including financial, legal and invoicing transaction * Correctly complete all customs import/export CDS declarations in line with UK HMRC regulations * Immediately report any amendments to the customs declaration forms to line manager * Complete ad-hoc and spot checks on customer entries and submit reports to line manager weekly * Always maintain and utilise the operational system, Descartes * Ensure all Import Duties/VAT is charged correctly upon invoicing and collect any monies due in line with SOPs * Maintain regular communication with sales teams reporting new sales leads and handover of shipments * Always maintain excellent customer and inter-departmental relationships giving regular feedback to line manager * Follow up late customer payments in conjunction with credit control * Communicate quotations to the line manager/sales team within two hours of receipt and ensure all quotations are recorded on the system in one format * Implement and improve new efficiencies in customer workflow in conjunction with line manager * Ensure all reports are generated by given deadlines and handed to line manager * Before release, ensure all goods under the companies Deferment account are approved for delivery via accounts and/or line manager * Ensure insurances are charged correctly and any insurance claims are handed to line manager without delay To Be Considered: * Working experience of Exports/Imports and Customs Compliance and regulations * Knowledge of customs requirements and formalities with particular focus on UK & EU imports * Experience in road transport, logistics or haulage (Desirable but not essential) * Working knowledge of the CDS system both Imports and Exports * Knowledge of transit procedures and ETSF (Desirable but not essential) For full details, contact Willis Global - a leading Recruitment Consultancy for the Supply Chain & Logistics industry