Job Purpose:
The Road Freight Operations Manager is responsible for overseeing and optimizing all aspects of road freight operations, ensuring efficient, cost-effective, and compliant transport of goods across the UK and Europe. This role involves managing teams, coordinating logistics processes, and maintaining strong relationships with clients, suppliers, and partners.
Key Responsibilities:
Operational Management:
Oversee end-to-end road freight operations, including import/export and groupage services.
Ensure compliance with UK and international road freight regulations.
Monitor and analyze KPIs to improve efficiency and customer satisfaction.
Team Leadership:
Lead and develop a team of freight forwarders, traffic planners, and drivers.
Provide training, coaching, and performance management.
Customer & Supplier Relations:
Build and maintain strong relationships with clients, suppliers, and overseas agents.
Negotiate competitive rates and service agreements.
Strategic Planning:
Develop and implement cost-control measures and route optimization strategies.
Collaborate with sales and operations teams to create tailored logistics solutions.
Compliance & Reporting:
Ensure adherence to all legal, safety, and company standards.
Prepare accurate operational and financial reports for senior management.
Skills & Experience Required:
Proven experience in road freight operations management (UK & European).
Strong knowledge of customs procedures and transport regulations.
Excellent leadership and team management skills.
Proficiency in logistics software and Microsoft Office suite.
Strong analytical, problem-solving, and negotiation abilities.
Certificate of Professional Competence (CPC) preferred.